hi there, just went to put my window down a little and pulled the switch up instead of down, i heard a load of racket come from inside the door and the sound of something snapping or cracking either way not a good sound the window will not move now but i can hear the motor working any idea what could have happened? or is there a common problem with the window mechanisms?

cheers kev 

The window regulator cable will have broken. It's a common occurrence in the entire VAG range.

 

 

so will i need one of those new regulators that are on ebay ? it looks like all of the cables and cogs are there apart from the motor but i can hear that working if i try to use the window.

or do i need to get a oem part?

cheers kev

The one i bought from ebay lasted only weeks...

copy from thread

Update

The cheap replacement only lasted weeks before jamming up.

The cables look fine but inside the sealed gear part the cables were snagging  which only allowed a few centimetres of window travel.

 

I decided not to risk another chinese ebay copy which i also would have had to wait days for delivery and bought the correct part from TPS.

Interestingly the VAG part now has a revision "A" 

It looks identical but i also notice that when fully open that the glass is just visible now above the bottom window seal. Though it is possible that the polystyrene block in the bottom of the door which i had to force out and consequently broke its tab off has not sat in the correct position, or even that the travel is stiffer until worn in.

The newer regulator was much stiffer to operate than the other too.

 

Revision A was £150

I wouldnt go with a cheap knock off. They are generally bad quality and fail easily.

 

I know its a lot more expensive, but it will actually last if you get a genuine regulator.