Yeti 1.2 TSI (110) DSG (2016 (66) SE L) - Skoda approved warranty cover for clutch packs or other issues

[Goob]

Hi all,

 

First post so be gentle with me. Have read as much as I can here and elsewhere on this and related issues but would be very grateful for informed/experienced opinions on the above.

 

Replacing our 2005 CR-V i-ctdi with something smaller and with auto box but still usable carrying capacity. Karoq/Yeti are appealing with removable back seats but wife found front passenger seat-base in Karoq too long

(front-to-back) for her relatively short legs, so Yeti won on comfort (and price).

 

Hunting around for late models and ran straight into usual franchised dealer nonsense of telling me whatever they thought I needed to hear to view/buy a car. I asked specifically about:

 

1. The DSG version (already thought it was DQ200)
2. Whether fluids/filters had ever been changed and if not, when they would be due a change
3. Whether fluid/filter changes would be included with service plan offered in approved used package
4. If failure of clutch packs or other major gearbox/transmission components were covered within warranty

 

Answers were:

 

1. 'Don't know, can check' followed by callback to confirm DQ200
2. 'It's a sealed-for-life unit and doesn't need fluid or filter changes' - this apparently from their master tech
3. 'Again, no, as they don't need doing because it's a sealed-for-life unit'
4. 'Yes, it would absolutely be covered but they don't go wrong anyway so nothing to worry about'

 

Then called Skoda UK's warranty team to ask about the last point to be told: 'No. Clutch friction materials/components, bearings and associated components are excluded as they're wear-and-tear items'.  When I asked how that applies to a supposedly sealed-for-life unit I got a lengthy explanation of how dct boxes work and why they're 'not really autos' but without answering the question.

 

Has anyone got first-hand experience of these types of failure that were covered under warranty? Anything else I should be asking/considering?

 

Thanks in advance

[Ootohere]

Welcome.

They are Sealed For Life.  But the Oil can be changed as happened with the World Wide Recall and the European Service Campaign from 2014 on DQ200's 2009-2012 where the Synthetic Oil was changed to Mineral.

 

Some Dealerships actually tell owners a DQ200 requires oil changes and people have them and others choose to have oil changes.

So there is no OIl & Filter Service Schedule or Guidelines / Recommendations.

 

EXAMPLE. A VW DQ200 that had an oil change.

http://briskoda.net/forums/topic/505079-dsg-fault-possibly-being-ripped-off-by-garage

 

 

People do get Warranty Cover on DQ200's.  Best you read the T&C's in a Skoda Warranty.    

 

A 2013-2015 DQ200 should maybe have had Service Campaign '34H5' done which was started in 2017. A Software Update.

Do not be surprised if you Buy a Warranty, (you are sold a warranty.)  and if there was a claim you were then told there is a 'Known issue'. 

Obviously the issue is one of VW / Skodas making that they were supposed to have resolved.  Same with the Slipping Clutches one from 2015 which a TPI covers but then that is how things go, confusion from Dealership Staff and the Manufacturers. 

(A DQ200 DSG can have a Mechatronic Control Unit failure and you may be told it is an Electrical Fault and excluded.)

 

http://insurewithskoda.co.uk/extended-warranty

 

 

If buying a Skoda Approved Used car from 2016 the 12 month or 24 month warranty better cover failure of a DQ200 7 Speed Twin Dry Clutch DSG with not Servicing requirements. 

That does not mean there will be lots of humming and heying and excuses and accusations of driver error. 

 

36172_SKODA_Approved_Used_Warranty_Dec20_SINGLES.pdf

Edited 1 July, 2022 by roottoot

[Goob]

2 hours ago, roottoot said:

Welcome.

They are Sealed For Life.  But the Oil can be changed as happened with the World Wide Recall and the European Service Campaign from 2014 on DQ200's 2009-2012 where the Synthetic Oil was changed to Mineral.

 

Some Dealerships actually tell owners a DQ200 requires oil changes and people have them and others choose to have oil changes.

So there is no OIl & Filter Service Schedule or Guidelines / Recommendations.

 

People do get Warranty Cover on DQ200's.  Best you read the T&C's in a Skoda Warranty.    

 

A 2013-2015 DQ200 should maybe have had Service Campaign '34H5' done which was started in 2017. A Software Update.

 

Do not be surprised if you Buy a Warranty, (you are sold a warranty.)  and if there was a claim you were then told there is a 'Known issue'. 

Obviously the issue is one of VW / Skodas making that they were supposed to have resolved.  Same with the Slipping Clutches one from 2015 which a TPI covers but then that is how things go, confusion from Dealership Staff and the Manufacturers. 

 

(A DQ200 DSG can have a Mechatronic Control Unit failure and you may be told it is an Electrical Fault and excluded.)

If buying a Skoda Approved Used car from 2016 the 12 month or 24 month warranty better cover failure of a DQ200 7 Speed Twin Dry Clutch DSG with not Servicing requirements. 

 

That does not mean there will be lots of humming and heying and excuses and accusations of driver error. 

 

Extremely helpful, thank you.

I'll admit that the more I read about the DQ200 and the more I experience first-hand the dealers' inconsistencies and outright lies about the boxes, the less inclined I am to take the chance. Even if covered under warranty I'm not sure the arse-ache is that attractive. Shame, as the cars drive really well and the spec for the price-point is hard to beat.

Thanks again.

[Ootohere]

I gave you the bad news first.

 

Skoda manufacture up to 2,500 DQ200 on good days for many VW Group applications, pre covid and there will not likely be even 10% with issues.

Plenty here will have had good ones since 2015. 

 

At least you know what to be aware of with the DQ200's compared to other Auto's or DCT boxes that are not manufactured in this sort of numbers. 

[oldstan]

Quick reply to Goob (and, by the way, welcome to the forum) ....... it's not entirely relevant to your enquiry but I would  just say I've had a 1.2 Yeti DSG from new (bought in 2011) and remain very pleased with it.  I'm very well aware of the DSG problems in the past and am hopeful that they have been overcome on more recent models.

 

Mine developed clutch judder within warranty and (after a bit of resistance) Skoda agreed to fix it.

They fitted a new clutch in November 2013 and I believe they did a software update at the same time. That fixed the problem.

They then carried out a DSG recall in October 2014 at 15,000 miles which included changing the transmission oil to mineral oil.

 

I drive it very carefully and with much sympathy for the transmission and the DSG has been pretty much faultless since then with just a tiny hint of judder every now and again - but very insignificant in the scheme of things. It has now done a mere 38,000 miles.

The (main dealer) garage has been OK and serviced the car up until a couple years ago but it now goes to a trusted local indie. The indie has said he wouldn't attempt any repairs to the DSG and would recommend a more specialist transmission repairer if needed.

 

I'm very fond of the car and if it were still made would buy a new one (with a DSG box) and take out the longest VAG extended warranty available .... but they don't, so I can't. I'll keep it until something happens to force a change and at that time I would probably buy a Toyota, Honda or Kia on the basis that they are probably the most sensible/reliable bet. The Yaris Cross appeals and has a 10 year warranty if serviced at a Toyota dealer.

 

Lots of people dismiss the dry clutch DSG and speak ill of them - some have owned one and some haven't. I find it easy enough to drive and don't find it troublesome, even in traffic but will admit there are occasional circumstances when it can be caught out and (rarely) it disconnects the drive if it senses the clutch is slipping unduly ... for example any tricky or extended manoeuvring on a steep hill could cause the drive to disconnect as it thinks it's stressing the clutch plates and cuts the drive to prevent it causing damage. You have to stop and re-start: not the end of the world but some might find it unacceptable.

 

Not a lot more to add but ask questions if you wish.

 

 

 

 

 

[Ootohere]

Just a small point on the 2009-2012 DQ200 DSG's

That was not a RECALL started in May 2014.  it was service campaign '34F7' (VW persuaded DVSA (VOSA at the time they could do a Voluntary recall action)

and many Registered Keepers were never informed and hence DQ200's were missed and some that asked were told it did not apply to their vehicle. It was a World Wide Recall, but it Excluded Europe , Global REcall Started in 2012 as the press called it. 

In New Zealand it was called a Service Campaign but all DQ200's got a New Mechatronic Control Unit fitted,  but then there were only hundreds of vehicles requiring them. 

In Australia it was a RECALL, and there have been 2 more since as cars were missed.

 

Letter sent in 2014 to some Registered keepers or people on the Skoda / VW System. 

 

 

Edited 2 July, 2022 by roottoot

[oldstan]

The only reason I used the word "Recall" was it was the word the dealer used. See below.

 

But it won't be keeping anyone awake tonight, I'm sure. 😀

 

 

 

 

Edited 2 July, 2022 by oldstan

[Goob]

Thanks both. Food for thought. My concern - beyond the obvious potential for back-and-forth p!$$ing around getting a dealer to resolve issues - is the residuals on an ageing DCT with a warranty running down and lack of third party options (that cover DCTs to a useful extent) to extend the warranty further. Again though, very grateful for the advice, thank you.

[Ootohere]

This is them.  Recall actions, workshop actions, recalls.  Service campaigns.   The annoying ones are those that owners only discover if they have main dealer servicing or they see on forums / social media. 

The odd one is used cars from main dealers that get sold and the Recall action work was not done while they owned the car.      PS. Prices have never been affected with VW lemons or known issues other than possibly with Fabia MK2 vRS twinchargers.  That was not because of the DQ200 DSG.  Just the engines issue that Skoda / VW are blind to. Even with over 20% failure of engines 2009-2012 ones and still some 2012-2014.

They would sell an Approved / Used Warranty then say 'Known issue' and reject the claim because someone had questioned the high oil consumption and be told it was within tolerances, normal, they all are like that, then that becomes a 'Known issue',  just not known by VW that had been replacing engines and even replaced engines needed replaced.

Edited 2 July, 2022 by roottoot

[DGW]

I own a 2015 Yeti Outdoor Elegance 1.2TSI DSG with loads of extras.  The engine is the 105PS with a timing chain rather than the 110PS with a cam belt which you are considering.  In nearly 60 years of driving it is one of the nicest and most practical of cars I have owned.  I couldn't get a comfortable driving position in my previous 2010 Octavia II 1.8TSI Estate whereas the heated leather electric driver's seat in the Yeti is extremely adjustable and very comfortable.  The car has recently had a P-Torque remap which has increased power to 130hp and torque to 215Nm - modest increases which improve overtaking performance noticeably and are well matched to the DSG.  I wouldn't hesitate to buy another Yeti but would not buy one with a sunroof given that leaks are problematic and potentially expensive to cure.

[Goob]

Thanks all. Having looked at one again this morning we've now concluded that the Yeti doesn't in fact have enough carrying capacity for our needs anyway, so back to the drawing board

[Ootohere]

@Goob What sort of budget.

 

?

How about a VW Caddy Life or Maxi Life?

 

Seat Alhambra / VW Sharan, you might find one with 1.4 TSI's and DSG.  The good 1.4 TSI.

Edited 2 July, 2022 by roottoot

[Goob]

On 02/07/2022 at 11:41, roottoot said:

@Goob What sort of budget.

 

?

How about a VW Caddy Life or Maxi Life?

 

Seat Alhambra / VW Sharan, you might find one with 1.4 TSI's and DSG.  The good 1.4 TSI.

No more than £20k and ideally a lot less. Caddy is too big unfortunately, as is Sharan/Alhambra. Karoq is the ideal size but can't get past the co-pilot comfort issues. Out of interest and completely off-topic, any idea what DSG version is in the 1.6tdi Karoq? Dealer was telling us it was the wet clutch but I thought it was the same DQ200 as all the others.

[Ootohere]

a DQ200 DSG.

 

Most VW group cars fwd, 250 Nm  or under/ under 192 ps VW Group vehicle is almost certainly got a 7 Speed Twin Dry Clutch DSG.   

Skoda 180 ps and under.  150 ps & under ones after the Mk2 Fabia vRS.

1.0, 1.2, 1.4, 1.8 TSI, 1.4 or 1.6 TDI. 

 

A Kodiaq 1.5 TSI DSG (DQ381) will be too big i take it.

 

 

Edited 3 July, 2022 by roottoot

[Goob]

16 hours ago, roottoot said:

a DQ200 DSG.

 

Most VW group cars fwd, 250 Nm  or under/ under 192 ps VW Group vehicle is almost certainly got a 7 Speed Twin Dry Clutch DSG.   

Skoda 180 ps and under.  150 ps & under ones after the Mk2 Fabia vRS.

1.0, 1.2, 1.4, 1.8 TSI, 1.4 or 1.6 TDI. 

 

A Kodiaq 1.5 TSI DSG (DQ381) will be too big i take it.

 

 

Yes, Kodiaq is far too big, despite passenger seat apparently being quite comfortable. The Ateca doesn't seem to be available in the box/engine we want, and lacks the removable rear seats of the Koraq. Would trust Nissan, Kia, and Peugeot autos even less than the VAG offerings. Lots of decent used cars around but it gets more changing when looking for automatics.

[Ootohere]

I have had only Autos & Semi Auto's for over 40 years and just about every type, as far as recent years it is Ford you need to bother about or VW Group. 

 

Maybe see if you can find a Suzuki Model with a suitable engine and then you need not worry about the automatic.

  Even if a CVT one. But then if you have tried Nissans with a CVT then maybe avoid.

Kia /Hyundai Automatics are not a concern or Toyota ones. 

Edited 4 July, 2022 by roottoot

[J.R.]

"Synthetic oil used can lead to an internal short circuit and to the blowing of the fuse for the gearbox................"

 

My BS'ometer went off the scale reading that one, is there any semblance of truth amongst it?

[Ootohere]

Internal corrosion.  Full synthetic has / had a lot of sulphur.  They said it was only in the high humidity countries, said not an issue in Europe, but then Europe can have the same weather as New Zealand. 

 

http://australiancar.reviews/reviews.php#!content=recalls&make=Skoda&model=Octavia&gen=824

 

 

It meant there was a World Wide Recall of over 5 million vehicles with DQ200's from 2009-2012 and they had the factory Synthetic OIl changed for mineral oil & a software update.

**In New Zealand a new MCU was fitted.**

Then 2 years later a Service Campaign in Europe changing the Synthetic oil for mineral and a software update.

 

 

http://autocar.co.uk/car-news/new-cars/vw-uk-why-we-dont-need-dsg-recall

7 months later VW Group do a voluntary Recall Action because they told VOSA who became the DVSA that no Recall was required.

 

 

Then cars from 2012 had issues and the DQ200 DSG had heat and pressure issues and again a Software Update. 

 

Many other parts issues since the original 2012 Global Recall.

 

 

 

Edited 4 July, 2022 by roottoot

[J.R.]

So electrolytic corrosion causing conductive particles to be carried within the oil which could then cause a short circuit.

 

That makes more sense because oil is a superb insulator and they would not have uninsulated electrical or electronic components bathed in the oil were it not.

[Goob]

On 04/07/2022 at 14:55, roottoot said:

I have had only Autos & Semi Auto's for over 40 years and just about every type, as far as recent years it is Ford you need to bother about or VW Group. 

 

Maybe see if you can find a Suzuki Model with a suitable engine and then you need not worry about the automatic.

  Even if a CVT one. But then if you have tried Nissans with a CVT then maybe avoid.

Kia /Hyundai Automatics are not a concern or Toyota ones. 

Apologies for taking so long to reply. And again, thanks for the advice, really do appreciate it. I'm also conscious that this is a Skoda forum and given we've now effectively ruled them out for our needs I don't want to abuse forum goodwill by going on about other marques for much longer.

 

Have read about enough issues with KIA's recent DCTs to be wary (also didn't like the Sportage at all) and - roughly in line with your recommendations - had narrowed it down to Toyota, Mazda, Honda or Mitsubishi with CVTs or autos. Besides reliability and viable warranty (reasonable peace of mind essential as got lots going on) running costs are also a consideration.

 

Mazda's suitable options (6 or CX5) are far too thirsty and pricey for 3-4 yr old cars. Toyota RAV4 too expensive to buy and run and though I loved the Corolla hybrid sports tourer it was a bit too small and felt a bit claustrophobic. Civic Tourer auto is 1.8 VTEC only and not that efficient and, like rocking horse poo. We're currently looking at 2019 Outlander PHEVs as carrying capacity is (more than) adequate, they seem to be pretty reliable and I think it'd fit our driving habits closely enough to keep running costs even lower than the Toyota hybrid.

 

And thanks again for the advice; it's been extremely helpful in narrowing down the candidates.

 

Cheers and all the best

[Ootohere]

@Goob. You really need to seriously look at the PHEV Mitsubishi as the fuel economy is tragic.  I have not run one myself but I meet those with them at charging hubs.    They regret their purchase other than they charge free at 7kW chargers.  They are often blocking charging bays for many hours to get free miles.  Not many of those but still free.  ? Will you have a home charger?  Will you be able to get a off-peak tariff for charging?    If charging 13kWh at a tariff of 28 pence a kWh than you will get maybe up to 30 miles for under £4,  But when doing any distance and buying petrol it might be at around 30 mpg. 

Edited 12 July, 2022 by roottoot

[Goob]

Not sure I'd agree with tragic but I do get your point @roottoot. Most journeys would be on 'free' solar from our domestic array and for occasional longer trips I can live with the 40-45mpg that I know is achievable on the ICE. A neighbour's older 2L averages 38-42 mpg on no charge and a close friend managed 43-45mpg for three years with the 2.4L. I think we're as close to an optimum use-case as could be. Discounted them previously due to size (bigger than we really need) and cost, but the price of autos I'd trust that are still in warranty or eligible for a warranty worth having has closed the gap

[Ootohere]

Easy to average good mpg if the charging and length of trips work for the usage.  Also location and weather.  The 2.4 engine without charge in the battery Is a gas guzzler.  I meet owners in Scotland who need or want AWD and are using them in colder weather a few months a year.  Running them for business use was a different story in the saving on tax. 

Edited 12 July, 2022 by roottoot

[Ootohere]

Bump for a member in the Fabia section for the video.