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Servicing by independent garage

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My 2019 Octavia was first registered on 29 October 2019.  I purchased the car from a Skoda dealership towards the end of September 2020, when it was 11 months old.  The vehicle was previously a demonstrator and before I accepted delivery, the dealer carried out an oil and filter change.

After 12 months, the instrument display reminded me that the next inspection service was due.  Although I had covered reduced mileage (due to Covid restrictions), the dealership wanted to perform a very expensive major service.   I insisted upon a cheaper interim service, with an oil and filter change.  The invoice shows that the dealer used Castrol Edge 5W-30 Long Life Engine Oil, which is approved to VW 504 00 / 507 00 specifications.  The dealer also recorded brief details of the service on the Skoda Digital Service Record.   

The three year manufacturer’s warranty will expire on 28 October 2022, when the car will also require another service and its first MOT.  This time, I shall opt for a full service.

Before I purchased my Skoda, all of my previous cars have been serviced by a reliable non-franchised garage.  I should like to use the same garage for my next service and in readiness for that service, I had the opportunity to purchase 5 litres of the same Castrol Edge oil (which cost a fraction of the price that most garages charges for that oil).  Unlike the Skoda franchise, the independent garage will be happy to use my oil and charge for the MOT, parts and labour only.

The owner of the garage has assured me that he will perform the service to the full Skoda specification and says he can record details of the service on the Skoda Digital Service Record.

I would prefer to preserve the full digital service history, so can anyone confirm whether independent garages have access to the Skoda records?  And if so, is there any other reason why I should not use the independent garage for the last major service, before the warranty expires?

Get the MOT carried out in the 4 weeks before the Warranty & MOT expires.

Any issues that might happen to be a possible warranty job could then go to a Skoda Main Dealers / Approved Repairer to be checked.

 

The actual specification for a 2019 1.5 TSI was VW508 00 / 509 00 so 0w 20 FS IV.

 

But you are fine with the VW 504 00 / 507 00 5w 30 FS III which was the spec previously pre WLTP approvals. 

 

A Independent with Licensed equipment can have access to the System, TPIs, Recall Actions, Software Updates etc.  So you ask the Independent if they have.

a VW Group Specialist usually with ex VW Group trained technicians, master techs etc.

 

?

What is a full service? 

  They were called Minor, Interim & Major if on a Fixed Service Regime and the 2nd year service was the same as a minor other than the pollen filter. Variable, Major Major) 

An Interim Service at 1 year or 2 yeaes was fine and year 2 might be called a Major or Full Service by staff at a dealers it is a Oil & Inspection service now,

year 1 and year 2 and Extended Scope @ 3 years then each 2 sometimes.   It was the 4th Service that was supposed to be a Major.

Things like Brake Fluid, Pollen, Air Filter, Spark Plugs are all charged as extras. 

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Edited by roottoot

How it used to be when it was Servicing & Maintenance and fixed prices.  Sadly not made clear by every Dealership or Service Department to paying customer.

 

It still did not guarantee that by paying the higher priced services that the parts were actually changed, they could take the money and decide no Spark Plugs this time or Air Filter that will be in another 2 years but we take the fixed price anyway. 

 

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Edited by roottoot

I've had my 2020 1.5 TSI serviced at my local garage since I bought it last May, 7 oil services in total. Because it's a taxi it needs a service every 10 weeks or so but I get it done at 6/7k intervals because I don't trust that green water they call oil it has to get. My mechanic has updated the digital record on each occasion. 

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