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Refund for Skoda Connect subscription...

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Just some information for those owners being asked to renew their Skoda Connect subscriptions (for Infotainment Online, and Care-Connect Remote Access).  Because of all the software issues I've had with the infotainment system in the last year, and all the other problems I've had with the car,  I emailed Customer Services and asked them to give me a free year's subscription - on the grounds that many of the functions of the system had been hampered in the first year by numerous software and hardware glitches.  In response, to my surprise, they agreed that would be reasonable.  I had to pay for the annual subscription up-front - and send them the invoice - and they then sent me a cheque (for £80).  I know I'm not the only one, by any means, to suffer from these problems - so I suggest anyone else who has had problems should try contacting Customer Support.

I'll just have to wait for the issues :)

 

Been two weeks with no issues. 

21 minutes ago, timster said:

I'll just have to wait for the issues :)

 

Been two weeks with no issues. 

Shhhh, don’t jinx it now 🤫

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