Hi,

 

Has anyone seen this issue before. The phone never starts, just sits at 'starting'

Dealer says I need a whole system replacement @ £3000

Was hoping its just the bluetooth module or something similar.

Can anyone also advise which/where the bluetooth module is located?

 

Regards

 

Colin

Bluetooth module is under the front seat.

 

Does it work with phone plugged in, rather than via Bluetooth?

 

If so, it is more a compatibility problem.

From memory there was a problem about 3 or 4 years ago with one version of android auto, and updating the version on the phone sorted it.  So don’t assume the car is faulty, as could be faulty phone (or a bad update that has happened).  You could always try and pair another phone (of a family member) to work out if problem is with car or your phone.