22 hours ago, varooom said:

Check laptop, see if it can burn.

 

I can supply ISO for download, or possibly you travel for update.

 

You would also need a stable power supply, so a charger also would be a must.

 

@varooomI don't have the facility to burn a disc mate unfortunately . . . . .

 

I really appreciate you trying to help me, but it looks like it might have to be a unit swap out job I think.

Just now, Spudskoda said:

 

@varooomI don't have the facility to burn a disc mate unfortunately . . . . .

 

I really appreciate you trying to help me, but it looks like it might have to be a unit swap out job I think.

That's a pain, I kept an old USB writer for good reason.

 

Shame you perhaps don't want a road trip (as I have battery support that's needed)

16 hours ago, varooom said:

That's a pain, I kept an old USB writer for good reason.

 

Shame you perhaps don't want a road trip (as I have battery support that's needed)

Hi @varooom

 

If it were guaranteed to fix the problem I would definitely pop over to see you buddy, but a lot of people are suggesting a motherboard issue which can only be fixed with a replacement board, so it might be as well replacing the unit.

 

Out of interest, which district of West Yorkshire are you in?

 

Evening.

 

I have given up on mine, nothing worked so I am buying a refurbished one mine is a 3t0035680E and am getting a K one with all the updates, plug and play with no coding.

 

Not having the radio on long island drives in the dark is a tad boring.

 

Good luck with updates everyone.

On 29/10/2022 at 18:53, Jonnyhatesjazz70 said:

Evening.

 

I have given up on mine, nothing worked so I am buying a refurbished one mine is a 3t0035680E and am getting a K one with all the updates, plug and play with no coding.

 

Not having the radio on long island drives in the dark is a tad boring.

 

Good luck with updates everyone.

Sorry to hear that the update didn't work for you mate - another member on here is kindly going to have a look at an update for me, but if it doesn't work I will be looking at replacing the unit too.

 

Out of curiosity, what do the letters (E and K) signify, are they just what features they have, such as DAB, TV etc, and how would you know if your vehicle has the connections and ancillary equipment to support them please?

The one I had to replace was an N...I now have a K ...which is everything apart from DAB....my radio that I replaced had DAB and only difference to the K was it had an extra aerial socket.....my understanding is that the end letter doesn't mean to  much....just something that took place when the units were upgraded in age...

Cheers @Carl248 mine is a "C" in my Mark II mate

I hope the update works out for you mate. On the plus side I know a lot more German now....

30 minutes ago, Jonnyhatesjazz70 said:

I hope the update works out for you mate. On the plus side I know a lot more German now....

It was loaded yesterday a firmware update, roughly 1hr... Rebooted into German, but was able to swap to English!

 

Tagging @Spudskoda

That's excellent news.

 

Everything working OK?

 

When you inserted the disc did you get prompts on screen may I ask? 

 

Graham 

1 minute ago, Jonnyhatesjazz70 said:

That's excellent news.

 

Everything working OK?

 

When you inserted the disc did you get prompts on screen may I ask? 

 

Graham 

Comically enough the prompts were in English, and touch screen to proceed.

 

As it takes 1hr, you must have a charger though, as it's done with ignition off.

 

Did you not swap yours in the end?

I am buying it this weekend.

 

Will let you know how it works out.

 

Just got back from the supermarket, 24 mile round trip and just listened to the wind and rain....miss the music.

 

Not even the AUX to phone works.

 

Graham 

9 minutes ago, Jonnyhatesjazz70 said:

I am buying it this weekend.

 

Will let you know how it works out.

 

Just got back from the supermarket, 24 mile round trip and just listened to the wind and rain....miss the music.

 

Not even the AUX to phone works.

 

Graham 

Yours does sound more broken than just German language, but yes AFAIK everything working as intended after the firmware update.

 

Sat Nav, radio and menu's all correct in English once more.

The car is 10 years old and if only the head units hard drive has gone then I am one of the lucky ones.

 

Thank you for help Varoom.

 

Graham 

23 hours ago, varooom said:

Yours does sound more broken than just German language, but yes AFAIK everything working as intended after the firmware update.

 

Sat Nav, radio and menu's all correct in English once more.

Yeah thanks to @varooomall working well again, very pleased 😀 thanks very much buddy 👍🏻

Good afternoon all.

 

I have a very happy update with regard to my Germanic speaking non working head unit.

After being minutes away from handing over £299 on Saturday night I thought I would read this thread again as one last try.

 

I reached out to Varooom who asked me a couple of current software questions, I had SW 3984, he sent me a link to download and burn to disk.

 

My IT chap at work did it, my laptop has no drive, rare these days eh.

 

I installed it earlier, followed his instructions and 54 minutes later it was fully updated and me very very happy indeed, never thought hearing Coldplay would make me smile.

 

It was still in German,  i changed it back to English easily, everything was still on the HDD, nothing deleted.

 

So from a write off to a totally free fix, with Varoooms help,  in less than 24 hours.

 

Thank you Varooom and to all that have advised.

 

I love this site.

Varooom is the man mate, I think Eric from eBay is gunning for him though ha ha ha ha

 

Hahaha.

 

That is very true.

Eric has been very helpful though and the refund offer for the old one was generous.

 

Varooom saved me a big payout.

 

 

43 minutes ago, Jonnyhatesjazz70 said:

Hahaha.

 

That is very true.

Eric has been very helpful though and the refund offer for the old one was generous.

 

Varooom saved me a big payout.

 

 

Think you better put Varooom on the Christmas Card list Graham mate  

Edited 7 November, 20223 yr by Spudskoda
clarification of who being referred to

I shall find a large rock to crawl under... To be fair he did make @Carl248happy as his didn't take the firmware.

 

Glad you're both happy, and the post will help the next person who needs this fix.

1 minute ago, Spudskoda said:

Think you better put him on the Christmas Card list Graham mate  

He's already on that one 🤣

It's great when people on a forum can get the help they are looking for from like minded people...I used to be in the ford rsoc and you might get a reply 4 months later...as well as this forum.i am on the focus rs owners club and the help offered there is equal to this site. 👍👍👍

Hey, I have been experiencing this issue for a few months now but haven’t really gotten around to solving it. @varooom where can I find the firmware update? My Colombus version info is 

 

Delivery part number: 3T0035680E

HW-version: H61

SW-version: 3984

Map version: 7690

 

will this also fix my satnav which seems to think I’ve been in germany since I bought my car last year? 
 

Thanks!!!

4 minutes ago, Octavia11 said:

Hey, I have been experiencing this issue for a few months now but haven’t really gotten around to solving it. @varooom where can I find the firmware update? My Colombus version info is 

 

Delivery part number: 3T0035680E

HW-version: H61

SW-version: 3984

Map version: 7690

 

will this also fix my satnav which seems to think I’ve been in germany since I bought my car last year? 
 

Thanks!!!

I can send you a few different firmwares, but will start with closest number to your existing.

You will need to be able to burn a CD from an ISO image file, and have battery support for 1hr of programming time.

 

If this loads, you should be able to swap language afterwards (manually)

And then test maps.

Hi, i have 2012 Superb and my columbus is stuck in German, where do I find the info for the columbus unit that's fitted in my car please?