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HVAC issue - help needed please


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Hi all - my mothers 2010 (60) 1.2 TSI SE has an issue with the HVAC system (it’s the digital climate control), where the panel all lights up as normal, but the fans aren’t blowing at all - even turning them right up. 
 

Any ideas what this could be please? Assuming it can’t be a fuse if it’s lighting up ok? 
 

thanks in advance. 

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Please note - I am not a mechanic or expert in anything.

 

Always worth checking the fuses, if any are  'blown' then of course you want to find out why.

 

If you don't have the Owner's  Manual with you you can download a pdf copy, select VIN or model and time of year. - https://manual.skoda-auto.com/004/en-com/Models

 

Good luck. 

Edited by nta16
ETA: Please note - I am not a mechanic or expert in anything.
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