My Apple CarPlay likes to play up every 2/3 times I get in the car and plug my phone in.

Sometimes it will try to connect and "smart"link will keep failing to connect and retrying, which is normally fixed by holding down the power button on the infotainment and rebooting it.

Alternatively, it'll connect to my phone, but then google maps and/or spotify will just decide to not be anymore.

Google likes to just put me in the middle of nothingness and not take any command, Spotify will allow you to open playlists and the like, but if you try to play a song it will just sit there and do nothing.

This is normally fixed by unplugging the phone, waiting 10 seconds and plugging it back it, although sometimes a reboot of the infotainment is required.

 

I've tried this on multiple iPhones, with the same symptoms, so is it just Carplay being sh*te? or is it Smartlink or something else in the infotainment that needs a reset/firmware update?

 

Attached is the system info

 

TIA

I’m having the same problem, Apple Maps works fine but as soon as I try and use what’s app it crashes the phone out of the system, audiobooks, podcasts often then freeze not allowing it to play said audio.

 

It will then come back with no issues until I try and use on the apps or ask Siri to do so instead of touch control.

Having this issue too! Will check the firmware versions when I get home later on.

Okay seems like the Mr. Fix fw update has done the trick. I was on an older version!

@Dissappinted if you hold down the Menu button for 3 seconds and go into Software update/versions, which "Installed SW train version" do you see?