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Extended Warranty

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Just wondering if anyone has enquired about or received an extended warranty as a goodwill gesture from Skoda for putting up with constant faults in their car? 
I’ve had problems with my car from day 1 with ACC, infotainment screen, SOS headlights pointing right etc etc.. I’ve had various control units changed and now been driving round for over a month with an engine management light on. The part required might be in at the end of April.
I’m into the last 10 months of the 3 year warranty and don’t fancy paying to get things fixed in a car that has never worked properly whilst in warranty. 
So do I get rid of it before the warranty ends and pass the problems on to someone else or try to get an extended warranty off Skoda for all of the hassle I’ve been through?

Certainly worth the conversation and try to get an extension. It will probably have to come through the dealer and may need approval from Škoda UK - which poses the question of who to talk to first -depends on how well you get on with the service manager at your dealership I guess.

  • 3 months later...
  • Author

I was offered 1 year extended warranty off Skoda. But unfortunately after nearly two and a half years of the car not working properly I decided to call it a day and rejected the car. 

@Ozzy25 the correct action is not to ask for an extended warranty, but to tell them the reoccurring faults need to be fixed properly under the existing 3 year warranty.   There is no point in having an extension if they just continue not to fix faults when a warranty exists.

 

It might be the car has fundamental faults that cannot be fixed, in which case you should be discussing along lines of if they can't fix it, they need to replace it with one that works (at their expense, not yours), and take it from there.   

 

If they are a franchised dealer, they will have a commercial contract with Skoda, and how they get reimbursed under that is not your problem, and your remedy is not conditional on dealer getting paid by Skoda for warranty work, even though they might pretend they need Skoda agreement.  They don't as your contracts are not linked, and yours is under consumer law, theirs is commercial.   If they really waste your time saying thy need to check with Skoda first, ask them to show you their clause in their commercial contract which says that (they won't want you to see it, and clause won't be there anyway as it will be bluff).

 

  • Author

Took about 3 weeks but got my money back and now driving a different car. 

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