Can anyonehelp with the above problem?

The Sat Nav display shows -

Unable to start

Background system services.

Radio works, parking camera works ,just no Sat Nav map.

My only guess would be the software, to use a technical term, has it's knickers in a twist.

 

I'd first try to reset the system.  Switch ignition to the on position, then hold the power button on the infotainment for 10-15secs until it reboots. Hopefully that'll fix it otherwise it's probably a trip to the dealer.

 

Some of these MIB3 systems have a few 'hitches'. When I experienced them a hard reset wouldn't work. Local dealer said there was a software upgrade they could perform. My system was upgraded and I haven't had any issues since. So that may be your 2nd option.

 

Hope one of those works.

Edited 21 April, 20233 yr by kodiaqsportline

Thanks for the reply . Will try what you suggest.

 

 

Edited 21 April, 20233 yr by Techguy

Problem now sorted. Thanks Kodiaq Sportline.

Good.

 

Next time you're booking your car at dealership for servicing, mention this problem, the resolution, and ask if your car has the lastest software fix that Skoda have released for these systems. There's no harm in them checking.

Edited 22 April, 20233 yr by kodiaqsportline

Mine throws exactly the same error after pretty much every software update (of which there was one this week).

 

Solved by either resetting the infotainment as you describe... or just leaving it and it works the next time. As I use CarPlay exclusively, it never bothers me.

 

But this and the other thread about software train versions got me thinking - are there updates that only the dealer can apply, or are they all available OTA? I know with the Enyaq, they all (except relatively new ones) had to be updated by a dealer to ME3 (or something), after which they could get OTA updates...

20 minutes ago, kodiaqsportline said:

Good.

 

Next time you're booking your car at dealership for servicing, mention this problem, the resolution, and ask if your car has the lastest software fix that Skoda have released for these systems. There's no harm in them checking.

OK will do.Will be in about 4 weeks time.

16 hours ago, Yogi-Bear said:

But this and the other thread about software train versions got me thinking - are there updates that only the dealer can apply, or are they all available OTA?

 

It's not an OTA update.

 

Not sure if it's the same update Vroom mentions in threads but it was a full day's job with the dealer. ( I ended up leaving the car overnight as the first attempt errored half way thru ).

 

The dealer said they it would have been easier for them if Skoda had just issued a recall but they're only updating the software as and when the system experiences problems. It's a well known issue withing the Skoda empire so your local dealer should know about it. Don't quote me on this but I think it only applies on the mild facelift 2020/2021 cars with the MIB3 system.

 

My understanding is that OTA only applies incremental updates - i.e. adds a patch to existing software.  But It's the exisiting software that's the problem so needs wipped and re-installed. 

Edited 23 April, 20233 yr by kodiaqsportline

On 21/04/2023 at 17:39, kodiaqsportline said:

My only guess would be the software, to use a technical term, has it's knickers in a twist.

 

I'd first try to reset the system.  Switch ignition to the on position, then hold the power button on the infotainment for 10-15secs until it reboots. Hopefully that'll fix it otherwise it's probably a trip to the dealer.

 

Some of these MIB3 systems have a few 'hitches'. When I experienced them a hard reset wouldn't work. Local dealer said there was a software upgrade they could perform. My system was upgraded and I haven't had any issues since. So that may be your 2nd option.

 

Hope one of those works.

brilliant thanks for your help