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Digital service history

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When did Skoda switch over to digital service history? Today I have had a look at a second hand car that I'm considering buying and when I asked to see the service history, the seller just showed me 2 sheets of digital history which only really showed the mileage, date, and the dealer who did the service is this normal? My own car does not have digital information like that, it has traditional paper work and receipts which also detail the type of work done, i.e., oil service, brake fluid replaced, cam belt and water pump, new brake pads etc? and I have a wodge of these, about .5" thick?

Edited by Graham Butcher

Can't remember, I was told on here, later than I expected, possibly beyond 2015 but I'm not sure when.

 

What was on the the top of the paper sheets, what system was used to extract this information,  I believe erWin gives fully info of what was put on the system but it's not receipts and such.  ODIS(?) I don't know.

 

Just go into a Skoda Dealership and use your charm and good looks, well charm at least, well just ask for a full print off.

 

Complete record (sample of). -

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Individual (service) record (sample of). -

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Hope these help a bit.

 

There's no reason why an owner can't keep the actual paper receipts and worksheets too (I've a ring file full already) but many people lose them or can't find them (like the "spare" key) when it's time for the car to leave them - or they have never bothered anyway.   Or the selling garage(s) lose them (or spread them around several cars if the vehicle details are loose, less likely now but still possible). 

 

Edited by nta16

  • Author

Thank you for this, these are the type of records I was shown except the ones I saw IIRC just showed Oil Change Service and the miles, never mentioned any extra work like brake fluid change etc which has to be done periodically to prevent water contamination.

Service books stopped getting put in cars around 2012/2013.

 

See the threads like the one titled 'service'  tonight. That is the kind of Service History that should be provided.

http://briskoda.net/forums/topic/512863-service

 

Edited by toot

13 hours ago, Graham Butcher said:

never mentioned any extra work like brake fluid change etc

In that case perhaps they weren't done, a lot of owners only want the very bare minimum to pay for, others think an engine oil & filter change is a full service.  I'm used to service very old cars which involves checking and servicing the whole car and more regularly.

 

Unless you check things like brake fluid, filters, plugs, gear oil, brakes, tyres, etc. you can't be sure of their condition and if they've been changed, certainly without records you can't assume the work has been done, even then entries can be made without the work ever having been done unless there is other evidence.  Still plenty of people willing to cheat and lie in the car trade, or turn a blind eye.

 

Edited by nta16
spelling

12 hours ago, toot said:

Service books stopped getting put in cars around 2012/2013.

If that's the case for VW it was more recent with another manufacturer at least (might have been Volvo but I forget).

 

I'm used to vehicles with very comprehensive service history full of detailed bills for work with names, addresses and car details and mileages, previous MoTs, even tax discs in the past, comprehensive history from the DVLA (no longer allowed).  I took stamps in a service book as only conformation against other paperwork.  Sometimes interesting to see the annual services done at 18 or 24 months because the mileages were low or a few years missed as the car was out of warranty or different owner or just no longer "new".

 

I sold a car at auction with three very full ring binders of history in the boot, it was bought by a trader who immediately sold it on to another trader as he'd bought another car and could only driver the one car back.  18 months later when I saw the car at the NEC the new private owner said when he bought the car there was only one ring binder of history in the car and not an expensive spare ignition part either.  I noted the four new tyres, I'd forgot putting them on shortly before selling the car, I should have put a higher reserve. 😒

 

 

 

Graham,

I've done a scan of the 'Complete record' from 27/10/2020, two A4 pages, to give you more idea.  Note the 'Workshop remark' for a Recall.

 

The first service listed is interesting, when my wife bought the car in April 2017 I insisted on a paper printout of the service history as the car belonged to the Dealership and I guess it'd been ordered as a demo model of the new at the time Mk3, then perhaps used as a courtesy car and perhaps on to pool car for garage and/or management family.  The salesman was reluctant to get us the printout and said it needed office staff to deal with this and it wasn't necessary, so I offered to go and find someone in the office and ask them to deal with it.  At this he went off and was away a long time before he return with one A4 bit of paper for a "10,000 mile service" on 31/12/2016 at 10,303 miles.  On seeing the date and mileage I thought the whole thing suspect and possibly the Dealership had perhaps never serviced the car.

 

Only doing these scans for you have I noticed the mileage is 10,303 yet on the 'Vehicle Order Form' dated 10/4/2017 has the mileage at that time as 10,301, perhaps a typo, I don't know as I never drove the car I sat in the back and only remember the car being advertised at 10k-miles but not exact figure, my wife was buying the car for herself so I have very limited input.

 

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