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Skoda fabia 2019 Apple CarPlay problem


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Hello, is there anyone who can help me? I'm struggling with Apple CarPlay on my Skoda Fabia 2019. The music is stuttering, and the recipient can't hear me during calls. Is there an update that can be installed? My workshop says there is nothing they kan do. but I've seen some people who have had the same problem as me.
hope some of you kan help 

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