I've just bought a 2013 Octavia VRS and don't trust the dealer's word about a service before I collected it. I'd like to change the plugs and have got as far as removing the coil pack on No.1 but the rubber sleeve/gaiter is resolutely stuck in the cylinder head. Is there a recognised procedure to get them out - without damaging them? I've seen a youtube video using compressed air but I don't have compressor/tank man enough for this. Is it a case of cutting them out and replacing with new? 

@Mantaraman - No idea about a removal procedure, but I think this proves that the supplying stealer is telling porkies if they're that stuck.

Thanks for your reply. It's rare that you find a completely honest dealer. On the subject of the plugs, I chatted to a very helpful mechanic at the local main dealer and he confirmed what I'd seen on Youtube, you need a good compressed air supply and blow the rubber gaiters/sleeves out which then allows access to the plugs.