Yeti Infotainment not fully working

[Shivers]

Hello, I have a 2017 SE Drive Yeti which has been perfect to date apart from issues with the infotainment system. The problem started about 20 months ago with part of the touchscreen not responding. The problem would seem to fix itself if I turned the system on and off but it's gradually got worse over time and now only a very small section on the left of the touchscreen works. The hands free still works for the phone but I can't really use the sat nav any more although I have this on the phone. The steering wheel controls are working although these have also failed once or twice.

 

I dropped the car to Skoda this morning for a service and mentioned the issue. They suggested that it would be an expensive repair as the whole system would need replacing. I have read about similar problems in other posts and I wondered if anyone else had had similar issues and how they managed to resolve it. I asked Skoda they could do a software update today but they seemed reluctant. I'm looking to change the car this year (probably to a Karoq although I'm still really sad as I love the Yeti) so I need to get it resolved before I sell it.

 

Thanks in advance. 

[Urrell]

Get the digitiser replaced by a specialist or if you are able just get a digitiser and replace on top of the present one, cost about £20, do NOT get Skoda to do it!.
Read through this thread:

 

[muppix]

Been there, done that. As @Urrell said, it’s a cheap fix using readily available parts, you just need to pluck up the courage to take bits of the dashboard apart.

[Shivers]

Thanks @Urrell and @muppix. Is this the correct digitiser to purchase? I'll watch the YouTube video and then see if I feel brave enough to replace it myself!

[muppix]

Looks good to me, but make sure yours is the right size for your system. (I thought I had the order info from when I bought mine, but can’t find it right now)

 

Do note that installation is typically over the top of the old digitiser, which you unplug by leave in place, and that the new one will be shiny and reflective, not matte like the old one.