My car drives very well and pulls like a train but at tick over it sounds like there is a tinny rattle. I took it back on warranty and a master technician came out, reached around the back of the engine and touched something which stopped the rattle. He told me that it was a common sound on them and didn't make any difference . Apparently, some turbos get a rattle from the turbo waste gate actuating arm. He told me it was fine but that if it annoyed me to bring it back and they will fit a new turbo. 

 

It does annoy me and I'm going to take it back. But before I do, has anyone else had this issue?

 

39k miles fully serviced

It would annoy me as well.  & while he said common, plenty do not do it. 

 

As to the fully servicing.   Have the spark plugs been replaced yet, or are they getting done soon?

Get them to see what they can do about the rattle. 

When I say fully serviced, I mean serviced by Škoda in accordance with their schedule. Hopefully they will have changed plugs as part of that?

Spark plugs due at 4th service / 40K miles.

 

Thanks. AG Falco

 

^^^^  4th Service if on a Fixed / Annual Service regime maybe.  Not if on Variable Flexible.

 

@MattRuss  They will have changed them is someone paid to have them changed.

Full Main Dealer Servicing does not mean Serviced to Manufacturers Guidelines, Recommendations, Specification or Schedule.

?

Has the Brake Fluid been changed and the Sir Filter checked let alone replaced? 

Edited 13 May, 20242 yr by Ootohere

Ok thx. I’m taking it in today so I’ll ask them to pull up the records to see what was done on the last service. I’m thinking about buying the service plan when the warranty expires. I’m fairly good with spanners so changing the plugs is not a concern but the service plan might be worth it just for the extra warranty 

5 hours ago, MattRuss said:

so I’ll ask them to pull up the records to see what was done

As them to print off s "complete record" this should show you everything put on the computer record, which won't be a lot anyway but will show services and perhaps (admitted to) VW recalls..  You're probably be luck if it fills an A4 printed page.

 

Dealer and VWSkoda services and maintenance really cover little more than the minimum, often just an engine oil & filter change, there's a lot more to car and more still on a 2020 model than engine oil.  Like the MoT is just an annual check at one point in time when the car means the statutory minimum standards to one (hopefully trained) person's opinion it does not mean the car is as good as it could or should be, just better than nothing.