Hi, our 2020 Sportline will be going in p/ex on Wednesday. How do I go about clearing down anything personal that might be in the infotainment system? For example when the screen opens (or is it when I switch off) it says hello/goodbye and my name. Would there be any other details stored?  And how about my phone and all the contacts?
Any help would be much appreciated, thank you

Edited 1 June, 20242 yr by BTandSid

There should be a 'Restore factory settings' option in the main settings menu. That should clear everything....

1 hour ago, NottsIan said:

There should be a 'Restore factory settings' option in the main settings menu. That should clear everything....

Thank you, will try that later 👍 

If it doesn’t, I’ll be back on 🙂

Thank you @NottsIan That worked, my name, phone contacts, radio channels all gone in one reset 👍 Had visions of needing to go into numerous different pages to remove stuff so that saved a great deal of anticipated angst

Happy to be of help. Whilst I've not used the factory reset on my Karoq, I've used it on many other vehicles. When I was working, I had  company leased vehicles so got used to the factory reset functionality when it was time to hand them back!

6 hours ago, NottsIan said:

Happy to be of help. Whilst I've not used the factory reset on my Karoq, I've used it on many other vehicles. When I was working, I had  company leased vehicles so got used to the factory reset functionality when it was time to hand them back!

Funnily enough it also put the clock back an hour 😄 Thanks once again

I guess it disabled BST

On 02/06/2024 at 19:40, BTandSid said:

Thank you @NottsIan That worked, my name, phone contacts, radio channels all gone in one reset 👍 Had visions of needing to go into numerous different pages to remove stuff so that saved a great deal of anticipated angst

Nice to know that on that, if on very little else, Skoda got it right before it left the factory !