I had an issue with wife's Karoq yesterday where Waze app announcement weren't working on the infotainment, using carplay.  Radio was fine.

 

I was pretty sure I knew what was wrong - the announcement volume had been turned down during an announcement.  Snag was, there didn't seem (and I had a pretty good look) any way to fix this, and even soft resetting the unit didn't help.  Even streaming audio over carplay didn't help - that just played as normal.

 

In the end, got both mine and wife's phones to show the same route on Waze and when her phone made an announcement, I turned the car audio volume up and hey presto, I could hear the announcements from Waze running on my phone.

 

Am I missing something obvious to fix this if it happens again?   I thought I'd be able to get Waze to keep repeating announcements so I could turn it up, but I couldn't see how to do that (I Googled it too, and still don't know).

On mine, select Waze on the phone.. press the 3 lines at the top, select settings, select voice and sound. Adjust.

Thanks - but if I recall correctly, you can't get to that screen while it's in nav mode and connected to the car.  Trying to remember what I did - I'm pretty sure I stopped navigation and went to that screen but it didn't make any difference.

 

I think it's simply that the announcement volume on the car infotainment system was turned right down - I couldn't get it to turn up unless it was making an announcement.  At one point I could see the volume bar but it wouldn't move - I assumed the system had glitched so soft reset it, but that didn't help.

I had this problem. I got round it by having music playing. When the music muted, it meant Waze was making an announcemnt. Turn the radio volume up at that point. I could hear the announcements after that. Hope it helps.

Edited 26 July, 20241 yr by BillyParker
missed word

That's a great tip, thanks!    I can't believe there isn't an anouncement volume setting - if there is, I couldn't find it.