Infotainment system update..

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18 April, 20251 yr

Hello was wondering if someone could help me please?

My Smartlink stopped working about a week ago on my Skoda Karoq se 2019

was wondering if there is an update for it and how to do it because according to the Skoda website a update doesn't exist , ive tried all options removing connection, new wire , resetting system absolutely no joy. this is what it says? when i click update.

please any advice would be really appreciated.

Device number : 5Q0035842C

Software : 0475

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