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Bought approved used car require advice on issues

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You should be able to get an 'Approved Used' vehicle worked on at any same manufacturer garage if under warranty.

Maybe try a visit to a local Skoda dealer / garage and explain your issues. They may be able to help or at least advise, and put your mind to rest a little.

I missed what the issue is with the brakes but should not be that difficult to rectify.

Happy holidays.

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I took it to my local dealer who identified additional issues at their request (I’d booked it in already but still was in line with what they wanted). Still no response from dealer but Manufacturer called and said they agree to fix if I bring it back to them only. Even though they said get it assessed by third party and get them to do work which is now not on the table. I think due to level of work cost factors are in play for them if it’s repaired.

Simply put if they did the work like they should we wouldn’t be in this mess and I do not trust them to rectify the works given the issues over just two weeks. I’ve emailed the dealership no response so left with sending the letter of rejection to see if they respond to that.

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So just received another letter from exec team. Still no response from dealership outlining the following:

  1. They have a driver in my area this week who can collect the car and courtesy to be provided to rectify works. Although still none the wiser over what exactly they will/wont do.

  2. All work will meet trading/skoda standards. Yet this wasnt done in the first instance hence my lack of trust with the dealership doing the work.

  3. They will not accept a rejection of the car but obviously would not offer this if they thought there wasn't an issue. As I am within 30 days do they have a choice in the matter?

Dealership is fully aware i am on holiday at present and therefore unable to hand anyone the keys this week. So seems suspect we have gone from you will need to drop it off to someone can all of a sudden pick it up and we will do the work that should of been done in the first instance.

Ive since raised the case with my home insurance and solicitpr is reviewing the file.

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