Skoda connect stuck in private mode

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4 July, 20254 Jul

I've joined this forum with the hope that others have experienced the same problem. After adding the connect app to my phone and registering my car to my account, I'm unable to remove the private mode setting. I took it to the local dealer, who if im honest, didn't really have a clue. Then an independent found that the car needed a software update. This was done yesterday, but I am still unable to unchecked the private mode setting.

Does anyone have any ideas? I've had no success on Google. If anyone could advise that would be fantastic. The car is a 67 plate sport line model DSG.

Thanks

Mark Robinson

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