This is mainly for reference for people who might face these issues with their car. This is on a L&K 4x4 265:

Problem 1: Multi Media screen not working and only coming on after a while

This was mainly a problem with the cold (which we get alot of in the in winter in Finland). The screen wont turn on, the middle dial just has a circle and cant select anything as you can see below. After a while it would all turn on and then it would be fine but in -20 it could be 20 minutes before that and means you cant use anything and also no parking cameras. During the times the screen was not working the dashboard was also switching between Finnish and English constantly, which was really odd. So this was a major nuisance

The dealer ship in total had the car 4 times before they were able to fix it (it seems like it works now but weather obviously is better) but it react instantly now like it did when i got the car. What they did is the following:

1st time: Full software update, seemed like it fixed it for them but obviously it was in a heated area so it worked. The next day it didnt work and i went back

2nd time: Changed the center dial. seemed like it fixed it for them but obviously it was in a heated area so it worked. The next day it didnt work and i went back

3rd time: Change the actual screen.seemed like it fixed it for them but obviously it was in a heated area so it worked. The next day it didnt work and i went back

4th time: This time it was properly cold and the mechanic saw the problem and videod it (i also provided videos). Send it to Skoda and they finally concluded it was the Multi Media Control unit that needed to replaced. It took 2 months for the part to arrive and then they needed 2 days to get it working properly.

Problem 2: Sun roof not working.

First issue was that the unit controlling the opening and closing of the sun roof and the shade cover didnt react. They replaced the whole unit which is located in the roof. It worked for a bit after that but then it stopped working again. It did react and you could hear the roof trying

Edited 17 May17 May by QuinFin

Thank you so much. Held the power button for 30 seconds, powered off (so no radio, no touch clicks. Then came back but no screen. Garage (some 20 miles away) suggested powering the car down. Disconnected 12v battery this morning, left for six hours. Reconnected (with garage on phone as I was worried everything would need resetting). Started up, screen came on. No issues, theory is it got stuck in an update, and this resets to previous version. Don't know what happens when it next updates...

15 hours ago, Brockysuperb said:

... theory is it got stuck in an update ...

As a ex-programmer, I am astonished at the level of incompetence shown by the current batch of software developers. It is a basic skill of the trade to consider what might go wrong at every step of the update and to gracefully handle it. The 'switch it off and on again' approach might just about be acceptable for a desktop computer. But for a car or other system that completely depends on the software it is utterly unacceptable. I don't think airlines would be happy if they had to switch their jets off and on mid-flight to reset a software glitch 😉

So far, the worst I've had personally is a persistent message on the screen that 'updates are being applied' long after they had finished doing so. I'm dreading getting a more significant failure like yours.

Somewhere in this there is a class action lawsuit against VAG brewing for the loss of utility when their shonky software fails. In this case, you could not use the car, had to wait hours for a reboot, and had the costs and inconvenience of getting the garage to help. And you won't be the only person this has happened to.

(rant over)