I use outlook express 6 for email. Over the weekend it seemed not to be able to receive my emails, it was saying receiving 1 of 12 emails but not making any progress atall. It was also making the internet very slow.

Spoke to my ISP this morning and went on their website where you can retrieve emails by logging on and the emails came through fine then. We changed the password with them and went back onto Outlook express and hey presto the emails came through. The internet instantly speeded back up again and I thought that was problem solved. Popped back up here earlier on and sure enough it was saying receiving 1 of 1 but nothing materialised and still hasn't even though I can see it on my ISP's website thingy I mentioned earlier.

It's officially doing my head in :(

Try deleting the offending email from your ISP web email service (the one you mentioned) and then sending yourself one to confirm its worked. I find this happens a lot and doing this solves the problem. Generally happens with spam or emails with attachments (not all, and maybe not the same one twice). Just one of those things!

It really depends on who your ISP is. As you say you actually got to speak to your ISP, then I doubt you are with BT (Oooh did I really say that out loud ). Most ISP's default config is to use the same password for your POP3 email collection as your login password. Did you change your logon password, or your email password (or both?).

Also, have your checked your ISP's "System Status" page - They may just be having mail server issues.

They didn't admit to having any problems whilst on the phone. My ISP is wight cable (broadband) and normally is brilliant. It wasn't any spam just normal emails from ebay etc that couldn't get through. I keep having to restart the pc in order to get Outlook express to come up too. It keeps telling me it's already open when it's not :thumbdwn:

I keep having to restart the pc in order to get Outlook express to come up too. It keeps telling me it's already open when it's not :thumbdwn:

This can happen if Outlook Express (OE) is still trying to get the emails in the background, and is hanging. Are you confident in deleting your OE email profile and recreating it? I would step you through it, but I now run Windows Fister which does not seem to have OE any more. My other machines run Linux. Maybe somebody else here could step you through this? Do you have another mail client you can try (such as Outlook from thr MS office suite). There was a site I used (free) that you can use to pick your POP3 mails up via their site. You just enter your ISP mail server address, and your logon name / password - unfortunately, the name escapes me.

There was a site I used (free) that you can use to pick your POP3 mails up via their site. You just enter your ISP mail server address, and your logon name / password - unfortunately, the name escapes me.

This is how I've been accessing my email today, my ISP has this function on their website. I daren't click send and receive on here right now. My internet speed is close to taking 3 weeks to load a page at the moment :(

I'm too scared to think about redoing the email thing you suggested.

How big is the email its trying to download, it sounds like its huge and clogging your internet connection.

Do as already suggested and use webmail to delete all emails currently in the inbox on the server (NOT Outlook express), try send recieve in outlook and it shouldnt download anything. Then have someone email you a test and see what happens.

Thanks everyone but it seems to have been a fault with my ISP as they had another planned outage last night and now everything including speed is back to normal.

Thanks everyone but it seems to have been a fault with my ISP as they had another planned outage last night and now everything including speed is back to normal.

Yay! As I said, here I think >

Also, have your checked your ISP's "System Status" page - They may just be having mail server issues.

Bleedin ISP's. I just run my own mailserver now and my domain names (MX records) point straight to it thereby bypassing the ISP's sometimes flakey mailserver. If my mails down, I've only got myself to complain to

Glad it's all sorted now.

EDIT - Just noticed, this was my 100'th post !!!!

Thanks, and congrats on the mile stone