I payed for someone to get rid of some swirls from my bonnet, they weren't bad but I had seen them so wanted rid. The problem is I think they are worse:thumbdwn:, What can I do? :confused:

Was it a professional company? Can you post some pics?

It was a professional company yes, I will try and get some pics tomorrow after work. I am not a happy bunny :(

Try and include some details of what equipment they used, and what products too - if possible.

Steve

Try and include some details of what equipment they used, and what products too - if possible.

Steve

How can they be worse? Very odd.

can it be saved with some tcut and an electric polisher????

I am going to nip down and see him after work tomorrow and get him to have a look at it, he said the product was called "swirl remover" and came with a special head for a polisher?

can it be saved with some tcut and an electric polisher????

Erm, no. Please don't use tcut and an electric polisher. If the swirls are worse, then it really needs someone with a paint depth test metre to give advice on correction.

If you need an expert in the NW, PM me and also include details of the company that did the damage.

How much were you charged for this and who was the company?

I think the best course of action will be for me to nip down and see them first, I will do this tomorrow.

How long ago did they polish the bonnet and have you cleaned it since?

Probably although they seem to have hashed this simple job up so my trust in them will probably be gone. Did they use a paint thickness guage?

They did it today, I haven't cleaned my car since, will it make a difference? I do hope so!

I don't know if the used a gauge, sorry.

I was only asking if you cleaned it since, as a poor washing technique will put swirls back in pretty much straight away. But if he's only just done it then the paint should be spot on. Somehow I can't see a single pad and polish working to remove marks. Two pads and polishes plus a wax or sealant is needed to remove swirls, at least. One polish cuts into the clear coat, the other brings back the shine.

I wonder if they have just used the polish to cut the clear coat then? That would explain alot wouldn't it?

What polish do I need to bring back the shine?

If they have done a proper job with the polishing, you should not see swirls.

However, to maintain the finish, and to protect it, they should have followeed with a wax or sealant.

Polishing is an often misused term and there is a difference between this and waxing.

Have a read of a couple of the excellent guides on Polished Bliss which will give you a better understanding, and allow you to ask the right questions of your professional detailer....

Car Care and Detailing Advice - How to safely polish your paint by hand or machine

Car Care and Detailing Advice - How to choose and apply wax or sealant protection

I remember when a certain company came to my house and got a couple of scratches out (which tbh didnt really do much), a day later I noticed that the paint looked "buffed" (crappy way of explaining it I know lol).

Hope you get it sorted mate:thumbup:

I was only asking if you cleaned it since, as a poor washing technique will put swirls back in pretty much straight away. But if he's only just done it then the paint should be spot on. Somehow I can't see a single pad and polish working to remove marks. Two pads and polishes plus a wax or sealant is needed to remove swirls, at least. One polish cuts into the clear coat, the other brings back the shine.

Not true, you can achieve a wax ready (LSP) finish with one polish and pad combo.

Not true, you can achieve a wax ready (LSP) finish with one polish and pad combo.

I disagree, for swirls or holograms that are reasonably deep you need to cut into the clear coat. By doing so it dulls the finish. You then need to bring the shine back, either with a milder polish or some sort of glaze. For milder marring a one-step polish can be used.

Rubbish, Ive used #83 and #80 on a rotary polisher and meguiars pads which give a wax ready finish.

opps sorry gillywibble I did not mean to give duff advice but I've had swirls in paint before after a bodywork repair and the company who did it simply used a too agrresive cutting compound and polishing system. I fixed it by using an electric polisher with a very fine polishing mit with some thinned out tcut and by polishing in the other direction I managed to get rid of it completly. As far as I know tcut or a polishing compound and a polishing machine is a good way of doing it it. Generally unless the company has made a real hash they should have not got anywhere near going through the paint (i.e. needing a paint depth device), if they have gone that deep, get them into the small claims court as they should not be in the trade or attempting to do any body or paint repairs.

opps sorry gillywibble I did not mean to give duff advice but I've had swirls in paint before after a bodywork repair and the company who did it simply used a too agrresive cutting compound and polishing system. I fixed it by using an electric polisher with a very fine polishing mit with some thinned out tcut and by polishing in the other direction I managed to get rid of it completly. As far as I know tcut or a polishing compound and a polishing machine is a good way of doing it it. Generally unless the company has made a real hash they should have not got anywhere near going through the paint (i.e. needing a paint depth device), if they have gone that deep, get them into the small claims court as they should not be in the trade or attempting to do any body or paint repairs.

If you know what you're doing then fine, but I wouldn't recommend it to the masses

Rubbish, Ive used #83 and #80 on a rotary polisher and meguiars pads which give a wax ready finish.

Agreed, in fact many cutting polishes are LSP ready if worked for long enough.

I disagree, for swirls or holograms that are reasonably deep you need to cut into the clear coat. By doing so it dulls the finish. You then need to bring the shine back, either with a milder polish or some sort of glaze. For milder marring a one-step polish can be used.

I rang them and as you say, I need to polish it I only asked them to get rid of the swirls, I did not ask them to polish it afterwards :O More fool me! Now I just need a dry day so I can polish it, do you think there will be one soon??

I am a little embarassed now, sorry :(