Another one for you IT bods..

What apps/structure (if any) do you use for out of hours/remote monitoring and notification.. specifically something like MOM/Scom.

Do you just have a application that pipes all messages sent to it out to a pre-determined list of people. or do you have filtering/escalation based on the type and origin of alert etc etc..

Im looking into improving our current system, which is basically an app called pagegate that polls a Exchange mailbox (that recieves ALL MOM emails) and punts them out via sms to a list of people. tbh its a crap system, everyone ignores it because its more than usually not relevent to them, the messages are useless, and they usually come through 5 at a time

ideally i want this implementing alongside our SCOM project which starts on monday, and for it to have the same kind of granularity about who gets what alerted to them and when.

Ta muchly

Of course I understand EXACTLY what you said there Colin, I'm just choosing to ignore it :P

We use Nagios...has escalations, filters, etc. though not sure how much use it would be with MOM/SCOM.

Rob.

We use Nagios...has escalations, filters, etc. though not sure how much use it would be with MOM/SCOM.

Rob.

One of the hosting guys is p!$$ing about with nagios at the moment, its not bad.. bit late now we've spent the money on SCOM though

ive kinda answered my own question.. just had a mess with SCOM on our testbox, and it has SMS support built in, and much improved recipiant policies and subscriptions over MOM.

one thing i cant find out about however, is on its SMS function, and how/what it interfaces with to actually send the messages, as the only config i can find for it is the phone number to send messages to. if i can bin off pagegate it would be ideal!

Nagios here too.

One of the hosting guys is p!$$ing about with nagios at the moment, its not bad..

His names not Andy by any chance is it? :rubchin:

Rob.

we used alarm point, nagios, HPOV, BB all depends on the client

His names not Andy by any chance is it? :rubchin:

Rob.

It is actually? :eek:

:confused:

Just to update this thread as the SCOM project is now underway and slowly killing me

in answer to my original question about the SMS feature in SCOM, it was suprisingly simple.. all it needs is a GSM-compatable modem to work.. IE a mobile phone, 3g dongle or equivalent. apparently there are SMS standards built into the AT protocol, so if a modem supports it, it can be used

I think Quest can supply software to do this.

I think Quest can supply software to do this.

We have Quest spotlight too..