Mattnam
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Everything posted by Mattnam
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It's interesting to note that this message hasn't filtered down to dealership level yet. I just spoke to my local Skoda dealer (who I have to say have been very good and accepted that a diagnostic would be pointless), and they've checked on their internal bulletins and there's nothing. But, it does appear to be a step in the right direction.
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And now this little gem from Skoda UK (Via Facebook) "Please be advised that this is affecting all customers using this function from various brands. Trafficmaster has switched of this service to Trafficmaster who provided the RDS-TMC broadcast until further notice and there's nothing I can do until they have switched it back on."
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I've dropped an email to the Skoda UK MD, perhaps a few more along this theme would help move things along? Dear Mr Bowden, I am writing to you as myself and pretty much every owner of a Skoda(and other VAG vehicles) have been hit with an issue wherein the TMC function within the built-in sattelite navigaion has ceased to function. Despite numerous approaches via Skoda Customer Services we seem to be no closer to getting an official response regarding this. In fact the stock answer from Customer Services is to take the vehicle into a dealership for diagnosis, despite this being an external issue (in fact my local Skoda dealership checked and are also affected, including their own personal vehicles and have confirmed there is nothing they can do). The issue appears to be that Trafficmaster, who provided the servers to VAG and also Honda, Chrysler, Fiat and Vauxhall, stopped transmitting RDS-TMC data in the UK (in their words, as it was unsupported). This has effectively cripped the Dynamic Routing function of the in-built sattelite navigation as the system is no longer able to pick up information on potential traffic issues on the route selected. This in turn will result in more vehicles stuck in traffic and the subsequent knock-on effect to the environment. The other RDS-TMS supplier in the UK (INRIX) have confirmed they are still transmitting data but it appears that there would have to be some kind of firmware/map update to allow Skoda vehicles to use this (and, one would assume a licence agreement between Skoda and INRIX). I would appreciate it if you could arrange for someone to provide a definitive statement on what is going to be done to resolve this issue for what will be be affecting tens of thousands of Skoda users currently. For information, my particular vehicle is a Skoda Superb SE Business, Registration *********. But I would encourage you to review the BriSkoda forum online, specifically the following thread: https://www.briskoda.net/forums/topic/512443-tmc-traffic-events-no-longer-being-receivedfirmware-update-required/page/8/ Yours Sincerely,
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So, I've dropped an email to the Skoda MD maybe a few more along this theme in his inbox will get some attention: Dear Mr Bowden, I am writing to you as myself and pretty much every owner of a Skoda(and other VAG vehicles) have been hit with an issue wherein the TMC function within the built-in sattelite navigaion has ceased to function. Despite numerous approaches via Skoda Customer Services we seem to be no closer to getting an official response regarding this. In fact the stock answer from Customer Services is to take the vehicle into a dealership for diagnosis, despite this being an external issue (in fact my local Skoda dealership checked and are also affected, including their own personal vehicles and have confirmed there is nothing they can do). The issue appears to be that Trafficmaster, who provided the servers to VAG and also Honda, Chrysler, Fiat and Vauxhall, stopped transmitting RDS-TMC data in the UK (in their words, as it was unsupported). This has effectively cripped the Dynamic Routing function of the in-built sattelite navigation as the system is no longer able to pick up information on potential traffic issues on the route selected. This in turn will result in more vehicles stuck in traffic and the subsequent knock-on effect to the environment. The other RDS-TMS supplier in the UK (INRIX) have confirmed they are still transmitting data but it appears that there would have to be some kind of firmware/map update to allow Skoda vehicles to use this (and, one would assume a licence agreement between Skoda and INRIX). I would appreciate it if you could arrange for someone to provide a definitive statement on what is going to be done to resolve this issue for what will be be affecting tens of thousands of Skoda users currently. For information, my particular vehicle is a Skoda Superb SE Business, Registration ********. But I would encourage you to review the BriSkoda forum online, specifically the following thread: https://www.briskoda.net/forums/topic/512443-tmc-traffic-events-no-longer-being-receivedfirmware-update-required/page/8/ Yours Sincerely,
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actually only the one solution (switch to INRIX) as Trafficmaster have terminated their transmissions and I somehow doubt they will reinstate the service. Makes me wonder what kind of contract they had with the manufacturers they were transmitting to, VAG MUST be aware of it at some level as there would have been some kind of termination.
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Good shout, although the issue here is that VAG didn't/don't use INRIX, they had a separate contract/subscription with Trafficmaster who have ceased transmission of data. What I would be asking is, were VAG aware of this turnoff (given that they would have had a contract with Trafficmaster one would think so) and why haven't they advised customers of the change?