Octaviarse

Wetkipper and I both have 2019 cars so 4 years old.

Providing the car has had all servicing carried out at Skoda, you have a good chance of getting them to contribute, as in the eyes of UK law the failure of this part in this short time frame is likely to be seen as the goods not being of an appropriate quality. The process is that you will need to get it booked in at a dealer for them to diagnose the issue and generate a quote. You then need to inform them you are not prepared to pay that much for the reasons outlined above. They will then negotiate with Skoda over how much the dealer and Skoda themselves are prepared to contribute and how much you will be left to pay. You are best getting in touch with Skoda yourself at that point and opening a complaint to run alongside the dealer request so they know you are expecting a contribution. I have just done this and the dealers initial quote of £1300/£1400 was slashed down to a requested £300 contribution paid by myself. Of course, remember that as long as you pay something, you then get 24months parts and labour guarantee on the job.

Cheers. All fine beforehand. No problems at all. They've taken back to sort foc even though they believe it was highly likely not caused by them. They do now say say they think there is something wrong with the servo to intake manifold hose or possibly the sensor but I don't think it can be a failed sensor alone as the braking is totally buggered so the servo is clearly having an actual problem trying to do its job.

Car is back in workshop so too late but thanks.

Car has had full waterpump / thermostat replacement, involving intake manifold removal and replacement for access, and very shortly coming out of workshop is displaying a brake servo error and seems to have impaired brake function / unassisted brake function. My understanding is that one of the many hoses etc that have to be disconnected / disturbed when disassembling for the water pump job is a hose that connects intake manifold to brake servo, so it would appear something of this sort has been damaged during the waterpump replacement and is impeding braking. Can anybody confirm this logic please? Thanks.

Cheers. Would be interesting to see if they've moved the intake manifold and throttle body to do the job or not. Doing a bit of reading, it looks like that's the official suggestion from VAG but some techs try and do it blind or from underneath to reduce the time taken for the job.

Sounds about right but a bit cheaper than where my first dealer has started at price wise. If you get a moment it would be interesting to hear confirmation of the parts list because my lot didn't mention coolant regulator but quoted for the union that the thermostat has to be secured on and two gaskets (one intake manifold and one throttle body) because I assume my lot believed they had to remove those parts to get to the thermostat / pump. My lot have started at between £1350 and £1400. Can't remember whether you said but did you seek financial contribution from Skoda?

what was the quote in the end?

what was cost out of interest?

Due to coolant leak, dealer wants to replace thermostat housing and water pump, inc all the associated bits such as belt and the union, as well as move the intake manifold and throttle body to get to the thermostat housing which means another two gaskets on the parts bill and more labour, on my 2019 vrs. How common is the failure on the thermostat housing / water pump these days? I can't stand the thought of this going more than once due to costs involved? And has anybody had similar job priced recently at main dealer or similar? Quote is expensive but itemised parts prices check out as generally correct (assuming both gaskets are required). Parts list is thermostat, water pump, union, tooth belt, coolant, gasket (intake manifold), gasket (throttle body) and comes to approx £600. Labour 4.5 hours at £174 an hour so about £760. Total about £1360. Will get quotes from other dealers and an independent or two tomorrow to compare. Car is low mileage (34000) for its four years old and has full main dealer service history. It has been reported for slow coolant loss before so I'm wondering if I might get any joy by contacting Skoda and seeing if I can get them to pay or contribute for repairing this known issue? Thoughts? Cheers!

I'm hoping somebody who has had an Octavia long enough to have an Oil and Inspection Service as well as an Oil and Inspection Service plus Extended Scope can advise as to the extent to which the 'maintenance lists' and the service records entered onto the Skoda database differed for each service? Basically, when I compare my paperwork for last year's (year 2) oil and inspection service with this year's oil and inspection plus extended scope the maintenance list provided for this year doesn't contain any additional (extended scope) items at all and both maintenance lists are identical except for the fact the required pollen filter last year was added to that list and the required diff oil change was added to this years. Then, looking at the printouts I've been supplied of what has been added to the Skoda service record database they are again both identical and headed 'Oil and Inspection Service' but no reference to extended scope. Only difference is lLast year's has 'pollen filter' added as extra work and this year's has 'final drive oil' added as extra work. Extra query here - is "final drive oil" actually what they're calling diff oil change and is that correct or does that sound weird / incorrect? I've supplied edited / blanked out copies of the paperwork to remove vehicle identifying details so the visual comparison can be made of what I'm trying to explain above and I would appreciate it if anybody who has been through these different services can compare my paperwork with what they have received / seen? Obviously, my concern is that I'm missing paperwork relating to extended scope and that extended scope hasn't been added to online service record or, at worst, they've charged and invoiced for extended scope and just not done it at all. I will be raising a query with dealer on Monday and asking them to compare the paperwork and account for no reference to extended scope but I really just wanted to see if anybody could advise how similar / different their experience has been beforehand so I have a better idea of what I should have received. Cheers2021 edited.pdf2022 edited.pdf

The only way to gauge equity is to check the amount outstanding Vs the book price / trade value of the car. You can't go by what a dealer offers because their part ex price will always be tied to their sale price on your next purchase so it's easy for them to make it look like they are finding equity in your part ex by eating into their margin on the next purchase. In reality that money was probably money you could have negotiated as discount off your next purchase anyway if you weren't trying to part ex your previous vehicle. Sales people always want you to believe there will be equity at the end of a pcp but I think in reality the most common outcome is for the final payment and the trade value of a car to be pretty evenly matched once the end of term is reached

Well, the cap 'failed' apparently so a new one has been fitted and pressure test is now apparently ok. Assuming it will all be good re coolant from here.

My car is booked in to be checked over due to gradual coolant loss and the associated warning light coming on. Having scanned the forum I see a few bits and pieces about earlier tdi's and some tsi's suffering from water pump problems ) leaks but I don't see so much about newer cars. Mine is only 14 months old and with 11k miles so am I just unlucky or are even the later models prone to problems with coolant loss? Once these seemingly fairly common leaks are sorted do they remain something the cars are prone to or should a fix remedy whatever inherent weakness might be present in the design or parts? Cheers

You sound like the absolute definition of a tyre kicker. Either buy a car or stop wasting people's time.