Golfmk56

Said I'd never use this forum as it's mostly full of unhelpful trolls, and armchair experts. Can't believe some of the responses on this thread - nobody seems to have established what the spec is on the OP's car nor has anybody questioned where the OP originates from ( different specs in different markets ) Car delivered in Oct '20? well that puts it bang in the middle of MY20 or MY21 deliveries - has anyone established for sure what MY the OP has? Could the OP have been looking at the brochure for a MY20 car and was given a MY21 car? That would seem a distinct possibility to me. No point in saying according to the brochure from last year, a brochure is only as good as information at the time of publication - they willl always have a disclaimer that information and prices correct at time of going to press - check with dealer for latest info. Did OP check with dealer what he was ordering? Assuming the car is UK and it's a MY21 ( i.e. two spoke steering wheel on L&K as opposed to 3 spoke) then ACC was not part of any package - you had to order it seperately. Various assistance packages depended on having already chosen ACC, so the OP needs to find out exactly what he ordered because there was no such thing as a 'Driver's assistance package' on MY21 cars - Driver Assistance is a category under which you could choose certain options. So will say it again - did OP actually order something called a "driver assistance package"? From the Oct 2020 MY21 brochure: As you can see ACC was a cost option on L&K. And depending on what assistance package offered, it was conditional on that ACC option being ticked. I apologise if I've overlooked the above responses but the OP hasn't actually mentioned any of these assistance systems are on his car. He mentioned 'Front Assist' but every car comes with that. I'd just like to know what other assistance tools the OP has on the car. My gut feeling is he doesn't have any. But then in the typical Briskoda fashion, it all gets out-of-hand when armchair experts will chip in and cry aloud with reject the car! and compensation! Oh how I've missed this forum - not. Assuming the car was bought in the UK then the time for rejection in this case has long past, and then claims of "I wan't at least ££££ compensation". I shake my head in disbelief. What do you expect to be compensated for - a piece of equipment the OP hasn't missed for 8 months? Hardly essential then is it? If ACC was indeed part of a package the OP ordered, then given the elapsed time, likely compensation would be to refund the price of that option and if you're lucky, something thrown in as goodwill - a free service or £100 compensation voucher or whatever. If OP thinks they'll compensate for 3rd party to fit the system - dream on. If OP threatened to take the matter further then the supplying dealer would probably encourage it, and that's because any 3rd party would see it exactly the same- how can something that hasn't been used or questioned for 8mth ever be considered an essential part of the deal? My strong advice is to check with your supplying dealer as to what you actually ordered. All the evidence points at ACC not being included in any package on a MY21 L&K in the UK. Assuming of course it's a MY21 car you have? If you expected a MY20 car and you defo ordred a pack in which ACC was included, but they gave you the updated MY21 car which doesn't come with ACC, then you will do well to get the cost of the ACC back. If they gave you a newer model than you were expecting then it's reasonable for anyone to see that as compensation itself.