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HenPen

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Everything posted by HenPen

  1. It turns out a friend who has an Audi A3 has exactly the same problem-- and he has had it for over a year. He has left it with his (main dealer) garage for up to a week at a time and every time they give him the car back, the problem starts again. So it would seem to be a problem that affects the whole VAG group. Many thanks for your good wishes.
  2. Back from the Bournemouth Skoda dealership. Another all-day investigation, but no result; I have to return later in the month for another all-day session. This time they say that they will have to "dig deep into the electrical system". (The car hadn't shown an alert for nearly 2 weeks, but it came up on both the way to the garage and on the way home again.)
  3. I'm booked into the Bournemouth dealership next week to try to get the problem sorted. I will take along a copy of your post to see if it might speed along thesolution to my problem. (It apparently takes nearly two months to get an appointment to get the problem seen to in this neck of the woods. At the beginning of May I took the car to the Salisbury dealership and they had it all day. Surprise, surprise, they couldn't find the cause of the problem. So I have to take the car to another branch within the Hendy group.)
  4. Thanks for the tip about hard acceleration. I had been told by a friend (wrongly) that was the best thing to do "to clear out the cobwebs". The warning disappeared after a faily gentle drive through winding narrow Wiltshire roads this afternoon. The local Skoda dealership has been very poor in my experience, but as there is likely to be a warranty issue with sensor faults, I need to have them handle the car. I'd seen the manual's advice about clearing the filter and I would have thought that a long trip motorway trip would have cleared the warning; no, a 30mph dawdle did it.
  5. I have just had the same thing happen to me (Octavia Mk IV Diesel DSG, 2023, 17,000 miles). After a motorway trip of 170 miles the Diesel Particulate light came on and has stayed on for 180 more miles. I have followed the usual advice of driving at >2,000 revs for extended periods and forcing some pedal-to-the-floor fast acceleration from traffic lights, but no result. The car now seems to be devouring AdBlue more than it has ever done before. The last 180 miles sent it from 2,500 range left to 1,600 . Anyone else have the same problem? (This April I had a "Warning: Excess Oil" warning appear and a garage drained 1/2 litre. Possibly related?) Anyway, this coming week I have to take the car to a garage to get other warning lights checked.
  6. During a trip to the Lake District the problem started appearing much more often, each time disabling the ACC and the Auto Start/Stop functions until a re-start. When I got back it sometimes seemed to bing away like a pinball machine on some twisty country roads. Yet the dealer and a VW Group specialist garage can find nothing wrong and no faults in the Fault Memory. This is really annoying! I am beginnning to wish, like jamwill, that I hadn't bought it. Has anyone managed to find a solution?
  7. Found the answer of how to remove the radar cover. It was right here all the time:
  8. This erratic error continues, with no real constant. I have noticed that every time it appears, the Adaptive Criuse Control is immediately disabled for the rest of the driving session. Cleaning the radar cover and re-starting usually solves it... for a time. I know tht the radar cover IS removable, and it might be an idea to remove it to try to clean the unit itself, but am wary of breaking it. Does anyone know how to detach it safely? (6 is the radar cover).
  9. I just tired a download and found that at the moment it's only open to "visitors from the USA" (no luck for the UK). Anypne know a site which accepts UK addresses?
  10. Thanks for opening this topic, Paul. I have been having this problem starting this week. The print manual is, as you say, designed for people with better eyesight than mine and the online manual is... err... not far off useless. This forum has proved itself much better for tracking down solutions to problems than anything that a Skoda manuad (or the dealer, for that matter) has been able to do.
  11. Just back from having the car serviced at the dealer. The answer I got: it is "a known software problem". They updated the software to the very latest version and told me to ignore the warning unless it comes up and stays there (if it comes back). They added that the fault memory didn't show that there had ever BEEN been a problem. I suspect that the issue is down to the VW group's notorious difficulty with software; the Skoda Essentials app frequently has major problems, I've found, and its cousin/replacement, "MySkoda" has a few glitches too.
  12. I have just started having this problem, with the warning popping up (and disappearing) whilst I am driving and nothing appearing to be wrong. It's a 2023 DSG Octavia diesel hatch and I have gone 14,000 miles in it from new. The error never seems to affect performance and I haven't had any starting problems. The "Error: drive system" warning has popped up about a dozen times now, stays on screen for less than 3 seconds (sometimes just flashes on quickly) and then disappears. The "Error: Auto Hold" has just started appearing today (twice). Thankfully, I have had a service booked for this week anyway. I'll report back what the dealer says.
  13. Last February I upgraded to a new 2023 2 litre diesel Octavia from an 2014 Octavia diesel. This week the oil needed topping up. I opened a bottle of Castrol Edge 5W-30 (VW 507) which I had left over and 1/2 litre in. Then I happened to look up the details of the newer VW 509 oil specification. Apparently using any of the previous oil spec "will cause permanent and irreversible damage to the engine". So I have had to have the oil drained and replaced with the higher spec. I have been kicking myself: ALWAYS READ THE MANUAL, STUPID!!!
  14. My mk IV Octavia Columbus infortaiment system started re-booting several times an hour. I tried a system re-set by holding down the power button for 10 seconds and letting it re-load. That SEEMS to have solved the problem.
  15. How do you get the Essentials app to display miles left of AdBlue? My 2023 Octavia just says "OK" in the app. (And the Skoda Connect on my desktop computer says nothing about AdBlue.)
  16. At last it all seems to be there and working!
  17. Out of curiosity I decided to try the Ventilation function of the app. I got the response, "Unable To Connect To Vehicle. Please Try Again Later."
  18. The MySkoda Essentials app for iPhone lost pretty much all functionality: like the ability to see if the doors/windows are open and/or locked, the Flash & Honk, how much mileage is left, etc. All that it left is the screen that offers to run the Ventilation for 10 minutes. And then when I tried that, just out of curiosity, I got the response "Unable to Connect To Vehicle. Please Try Again Later". It has been this way since the update. For a pay-for app, this is not really the way things should be.
  19. The apps are only free for the first year. After that the Care Connect services are £36.00 and the Infotainment Online services (navigation) are £44.00. That is, I think, VERY steep for services which are unavailable for much of the time.
  20. Like the others, I have found that this app for iPhone has lost pretty much all functionality for my Octavia TDI (unless I want to operate the ventilation). No seeing if the doors/windows are open (let alone locking/closing), no flash & honk, no AdBlu indicator, no mileage remaining, etc. Skoda sent back a vague reassurance when I contacted them (they are "working on it") and suggested I try calling the app helpline (+44 844 372 8731, for anyone who wants to waste a chunk of their life). The lass I spoke with when I called that number seemed unaware of any problems and effectively patronised me ("are you sure you have installed the app correctly?"). The "reassurance" given seemed to be "of course we will have it back up and working correctly very soon, you silly man, why on earth have you bothered me?" For an app that is pay-for after the first year (with a renewal that costs £36.00 a year) this is ridiculous. The SkodaConnect works on my desktop computer but the MySkoda Essentials app remains a 213Mb waste of space on my iPhone, and recent Reviews on the App Store show that only a few Enyaq users are currently using it trouble-free
  21. Over the past few days features have been disappearing from my MyEssentials app; for instance, the check as to whether the doors are locked and the windows shut and windows open are gone. Is this a problems others have had? It was a new car in February so I SHOULD have the services available for a year. I've uninstalled and reinstalled the app, but it makes no difference.
  22. Following an update on 27 April, which made the iPhone app into "MySkoda Essentials", the app lost all of my data and it all had to be re-entered, with email and password. Then came the request for the VIN, followed by the dreaded "Unable to Connect" screen-- by which time the app has also lost the VIN. For an app which requires a hefty annual subscription, this is very disappointing. It is even more disappointing when you look at the unfavourable reviews of the app on the iPhone store: they are all replied to with a cut-and-paste response, "we are very sorry that you are having difficulties with our app. Unfortunately, we cannot help you without a deeper analysis. So please contact us via your local customer service." Yeah, right! I am REALLY going to spend a few hours on the phone trying to get an app to work, starting from the beginning! I have had free apps which worked considerably better than this one. (The web-based app works, but I am hardly going to carry a laptop about with me so I can use it,)
  23. I just updated my car to an Octavia Mk IV from a 2014 Octavia. I notice that in the Sat-Nav that several restaurants are shown that have LONG been out of business and that several speed limits are out-of-date. The Skoda Update Portal seems to show that I can update the data with an SD card (as the older sat-navs did) but I can't find an SD card in the car and the manual doesn't mention one. Does the Mk IV Octavia have a card, and if so where is it? Or is it all over-the-air now?

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