Just had word from my garage and its not good! :-(

Car just stopped working yesterday and wouldnt restart! Mate said it sounded really rough as I drove away and got 100 yards before it died!

Garage had said the tensioner has died and caused the timing belt to go loose. The car only has 79k on the clock and had the belt done at 60k (before I got the car!)

Should I go back to the garage that did the belt to ask them to foot the bill for repair or could it have broke anyway?

Any help would be great.

Just to remind you its a 2001 Tdi 110!

Thanks,

Tricky.

Firstly, did they replace the belt, or the entire kit? Well, which did they bill for?

I bet they didn,t replace the tensioner also.:thumbdwn:

Have you got evidence of the work carried out ?

Unfortunately all i've got is a stamp in the book from an independent garage with a tick in the box and it wrote in pen underneath saying "timing belt done at 60k"

From what the garage says it looks as though the tensioner wasnt done so suppose i've got no come back.

From now on i'm going to get timing belt done on any new car whether it says its been done or not - learn from you mistakes i suppose.

Still worth trying to contact the garage, they may offer a good will gesture of some sort.

Yes agree with that and they should know that you have to fit a new tensioner as well.

We had a customer who phoned for a price on a timing belt, we quoted for a kit and water pump. He thought it was too much and got the belt only done somewhere else, he phoned us basically to tell us how overpriced we were and that we were trying to rip him off by wanting (in his opinion) to replace un necessary parts.

We had the last laugh 8 months later when the car was towed into us with a shredded timing belt.

We could have had the original job if we replaced the belt only which we weren't prepared to do, and it ended up saving us a lot of hassle, as we politely told him to get his car taken to the place who fitted the belt.