so, a couple of months back i purchased a very cheap and basic Lexmark 2400 series printer/scanner for work stuff so nothing fancy needed. had it hooked up to my old Packard Bell laptop (4yrs old running XP). it worked fine.

last weekend me and swmbo bit the bullet and purchased a new desktop running this bl00dy Vista nonsense. i pull out the software disk for said printer and throw it into the new desktop only to be told that it won't run on Vista!

No problem thinks me, i'll go online and download a driver for it. wrong. found a couple that claimed to be the correct driver but turned out to be the bl00dy instruction manual and a couple more that just refused to work including one from the Lexmark site....

any of you IT bods have any suggestions?

Mark

Have you tried the US link?

Windows Vista -- Lexmark United States

The file you're looking for is cjr2400en.exe. Make sure you pull the existing drivers first.

Have you tried just plugging it in.

Vista "knows" about alot of printers.

try it, you never know

HTH

Dare say ive never used an install disk, Vista is excellent at driver management, even updates them using windows update when new ones are released.

Have you tried the US link?

Windows Vista -- Lexmark United States

The file you're looking for is cjr2400en.exe. Make sure you pull the existing drivers first.

tried that one, just produced a user manual! thanks for the file name tho'

Have you tried a Google search for that filename? It does seem to suggest Vista compatibility from the various links...

"cjr2400en.exe" - Google Search

The first link looks promising for example

Good luck!

Steve

I've just downloaded and checked the file from the official site for you, and there's shedloads of stuff in there including drivers and diagnostic apps. Try opening it in winzip and extracting the contents to a folder on the desktop - you'll get to see the entire package that way rather than have the installer take over.

:iagree: It's a nicer way to do it as well. I tend to do this more and more with driver installations, and printers are the worst for it. Manually extracting will allow you to just specify the driver and let it install, rather than the usual multitude of apps and bloat, which you'll probably never use anyway!

Steve

got the problem sorted plugging it straight to USB did nowt so did the google search thing for the filename and eventually got one that worked

many thanks for all your help guys

Mark

:woot: