hi guys

i just purchased a new octy 2009

it has the new radio BOLERO, first of all the radio was not working at all till i finished 54 KM with the car which is really bizarre for me

now when i try to open it i get a screen asking to enter 4 pin code

i dont know where and how to get this code

any ideas about this problem , please help me

Take it back to the dealer. If it's been working at least once, it shouldn't challenge for a code again.

Steve

thanks alot guys for replying me that fast

it seems i wasnt clear, the radio never worked

the first time i opened it it asks for the pin

beside that i cant contact the dealer as i purchased it out of the dealer , so the dealer refuses to help me

what is the ECU???

thanks

You need to go to the dealer for the code. The code should be stored in the cars computer and sent to the radio by the car if the code is needed.

Only the dealer can get the code, and these days its done online, ie. they connect you car upto their computer and it requests the code from skoda and stores it in the cars computer. Even the dealer will not know what the code is, as they are never told.

thank you guys for replying me

but i really have a prob now as the dealer refuses to accept my car as i purchased it from an agent not from the dealer

and as my car is imported not by the dealer

and now i dont know what i am supposed to do :((((((((((

it is supposed that skoda send the code of each car, it is one of my rights to get my pin code

i really dont know what to do , if any one can help please let me know

:eek:Try another dealer thats more helpfull or e-mail Skoda head office either UK or Europe ! you should have a 2 year warrenty within europe.

Whereabouts are you? Can you update your location in your profile please.

That's unacceptable as it doesn't matter where the car was originally sourced from.

Steve

i am from egypt

unfortunatly the dealer here in EGYPT refuse to accept any car not imported by them :(((((((

i found another service center not the dealer, but they told me they can fix me the pin by connecting my car to skoda online

but what i really wonder, as the owner of the car am supposed to have this pin , skoda was supposed to supply it with the car !!!!!!!!!!!!!!!

No, the codes are not provided with the car. The reason being the code should be stored in the cars computer, so you the owner of the car should have no need to actually have the code.

:confused: If the radio was disconnected for any reason would you need the code to be able to use it again ? :rotz:

:confused: If the radio was disconnected for any reason would you need the code to be able to use it again ? :rotz:

No the car should store it in the ECU. Usually it does it automatically, some require one of the buttons to be pressed (each radio needs a different button) and the radio will 'ask' the car for the code.

DO NOT try and enter a code.

finally thanks GOD i got the code

they called me from the agent from where i purchased the car and they give me a 4 digits code, i tried it and it works ))))))))

now i can use my radio

thank u all my friends

Glad you got it sorted!

...there was no hurry really though, Terry Wogan's not back on air until Monday!

He must have finished that dry-stone wall by now?

Edited 9 July, 200916 yr by darrenw
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