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KONI FSDs - on the way out?

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Mines booked in next week, I think your were being done today Mr Stormer?

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Mines booked in next week, I think your were being done today Mr Stormer?

Going down tomorrow morning. :thumbup:

Going down tomorrow morning. :thumbup:

Got my replacement FSDs fitted yesterday and wow; what a difference! The car is really planted now (to coin a phrase) as opposed to pitching about like a North sea trawler in a 10m swell. :D

It does though feel, although my recollection is somewhat hazy as I think my front FSDs have been on the way 'out' for some considerable time, that the new set are firmer than my original set; a comment I have heard elsewhere, which has really made the handling very taught. I'm going to contact Koni UK direct to see if I can get a response or comment on this.

Meanwhile I have found Koni's statement on Warranty on their website, which is pretty straight forward, reproduced here;-

What is the Koni warranty? How do I go about getting replacements?

The Koni warranty is 3 years with unlimited mileage against defects in materials and workmanship, although some kit applications have a lifetime warranty to the original purchaser. The warranty does not cover damage to the parts caused by misuse, misapplication, installation, motorsports, etc. The warranty does not include mounting bushings. If you determine you have a defective damper contact the company you purchased the unit(s) from. To process your warranty, they will require a copy of the purchase receipt and a vehicle registration.

Did anyone speak to trading standards about the labour charges etc on replacement things like this due to premature failure?

Did anyone speak to trading standards about the labour charges etc on replacement things like this due to premature failure?

I haven't and am not fussed; would you do this for us?

However quote from Koni "The warranty does not include mounting bushings." I presume this to mean fitting etc.

Good to note its much better once replaced. I makes me wonder (like you) if its been failing over a much longer period. RE: the warantee. Pretty clear cut. But no note of who pays labour. A difficult situation to argue. I'm going to pay (under polite protest) this time, but if it happends again, there will be a a definate case made, if neccesary though legal channels if required. Ultimately it should be Koni paying for JKM (or the approriate retailer) to do the work. Why? because it is neither JKM's fault or the consumers fault that the goods failed and there is clear evidence to prove this though batch failings around the same purchase dates.

Good job i did some overtime last month wasn't it!!! :(

IME, if the supplying party also fitted the parts, then the sale was for fitted parts and the failure of a part prematurely would require them to cover the removal and refitting and if appropriate claim this from the parts manufacturer.

I haven't and am not fussed; would you do this for us?

However quote from Koni "The warranty does not include mounting bushings." I presume this to mean fitting etc.

Fraid not as I don't have FSDs and so no idea :rofl: was just being nosey to what the law would say about it. Tis an interesting conundrum.

I haven't and am not fussed; would you do this for us?

However quote from Koni "The warranty does not include mounting bushings." I presume this to mean fitting etc.

No, that means it doesn't include the rubber bushings that the shocks are mounted to the body with.

On the front struts, there are no supplied bushings as the lower mount is metal into metal. The upper mount (I presume) re-uses the OEM mount. They probably classify the bumpstop as a bushing too.

On the rear, they mean the 2 rubber donuts either side of the chassis on the top mount & the rubber cylinder on the bottom mount.

That warranty statement doesn't cover labour.

Generally, when I was mechanicing, if we had a materials claim, we wore the labour. BUT, we would make sure the rep was aware of what his lousy product had cost us & how dissapointed we were that selling his product was a loss maker on our P&L. Generally, they couldn't re-imburse us money but they could supply us with "bonus product" on top of the warranty replacement items. Generally this would help (but not totally cover) our dead costs. Suppliers that wanted to play hard-ball would lose our business.

  • 2 weeks later...

Well My FSD's are waiting for me to go down and get them fitted by JKM. I have been waiting for them since May.

They will be my first set. my oem shocks have done 82,000 miles now. I think they are knackered.

I will be using my oem springs on my L&K PD170 (140 +DPT box!)

I suspect that it will feel like a completely different car!

I do hope they last more than 25K+ miles. They aren't cheap, at around £600 fitted to my estate.

Roll on Friday.

Mike

Replacements getting fitted next week, warranty issue was very smooth, no complaints my side.....Also, only waited about a week or so for delivery, could be that I nipped in at just the right time........:thumbup:

I just got back home from having mine fitted (first set).

the posts above didn't put me off going ahead.

Discovered that 3 out of the 4 shocks JKM took off were leaking.......Timed it right then!

Motorway driving much better now. jury's out on Croydon's potholes at the moment & as for speed bumps, well I haven't been up any yet. low speed 30mph seems as harsh as the old ones, but I've a few roads to go down to test them. Body control seems better as well. biggest difference were the change in brake pads I had done at the same time -so much more bite than the old set!

Best of all the squeaks and crunches from the suspension have gone.

Worthwhile? not sure yet, as only drove for 20,000 miles on knackered shocks so not able to compare to new OEM ones. The MOT was a month ago and they didn't pick up on the shocks leaking - they are so hidden/covered up these days.

I'll let the other half give the verdict.....

Mike

After about 15K miles, my front FSD's are shot.

I could feel the front end floating about after hitting large bumps in the road. So, I performed the "bounce" test & was surprised with the lack of damping on the front end.

I've decided to replace them with something different, so I've just taken delivery of a pair of Spax PSX adjustable dampers. I couldn't justify spending a fortune on coilovers, plus the Leon is my daily driver so these should work a treat with the Eibach springs! :)

After about 15K miles, my front FSD's are shot.

I could feel the front end floating about after hitting large bumps in the road. So, I performed the "bounce" test & was surprised with the lack of damping on the front end.

I've decided to replace them with something different, so I've just taken delivery of a pair of Spax PSX adjustable dampers. I couldn't justify spending a fortune on coilovers, plus the Leon is my daily driver so these should work a treat with the Eibach springs! :)

I agree with you on going for the Spax shocks.I have had the RSX coilovers on my car for about a month and I think they're great.I've lowered the car 2.5 cm and I have adjusted the stiffness 3 clicks on the right out of a total of 28 clicks.It's a great combination between roadholding and comfort.I strongly recommend them.:thumbup::thumbup::thumbup:

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