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Yet more DSG woes

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So no answers then?

Ummm, I think the view is there are no concerns and no known issues. :rolleyes:

Until VW/Audi/Seat/Skoda UK publish anything then all bets are off.

You can check UK vehicle recalls here

VOSA - Vehicle Recalls

I can't find any gearbox recalls for VW, Audi, Skoda or Seat.

  • Author

I have managed to uncover further information regarding the initial DSG recall in the US in July/August. The following was issued by the US equivalent of VOSA - it provides the exact cause of the problem but does not give a clue as to why it only seems to be affecting certain models. This notice does not cover the latest DSG problems currently being reported by VW owners in the US.

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

Consequence:

THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy:

VOLKSWAGEN WILL NOTIFY OWNERS, INSPECT THE DSG AND, IF NECESSARY, REPLACE AN AFFECTED DSG TEMPERATURE SENSOR FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Well that's in America, not here.

As yet I've yet to see any members of this forum file a report on here that a DSG equipped car has suffered the fault that's affecting VW cars in the States.

Ive just sent a mail to my Skoda dealer here in Sweden where i live, asking more info about this "recall"..

See if they heard anything about this..

There is NO recall other than for the US market!!

:rotz:

Larger BLOCK CAPS for the visually & audibly impared folk at the back please!;)

THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.

So it's not the actual sensor but the crimping of the connectors to it from the harness, or is it the connectors themselves having insufficient 'crimp' to make the required electrical contact? Whichever it is, if I had a DSG I'd have a close look at where that temperature sensor is. Seems a bit worrying that *anything* could automatically put a car into neutral, even if it was a genuine high temperature fault. I think I'd prefer a big flashing *STOP ASAP*!

264,000kms on DSG 2.0tdi, remapped from new...............................enough said !

Bet this 'DSG woes' thread really has you worried now your car is just about run in.

Are you certain your sensors are OK? - perhaps you should get them checked out just in case - although I think in your case it would be a goodwill claim only :D

  • Author

The vitriol and hostility shown by some respondents to this thread is quite unbelievable which I find difficult to understand.

(1) The paragraphs in capitals in my earlier post is to distinguish what is a verbatim quote from NHTSA in the USA from my own words. I thought I had made that clear in the post. I was not shouting at anybody.

(2) The fact that the recall is only in the USA may be neither here nor there at this stage. The NHTSA has influence with the manufacturers. The UK equivalent VOSA does not, and is by comparison a very weak organisation. The US consumer protection laws are also a lot better than ours. Have we got 10 year 100,000K mile warranties from the VAG group here in the UK for warranty work done on DSG boxes? No we do not.

(3) Only 26 members of this Skoda forum (out of 50,000) claim that they drive a DSG vehicle. Whilst I am willing accept this is probably an under reporting of the actual numbers, it is still only represents a tiny fraction. Therefore comments along the line that nobody else has posted about these problems on the Skoda forum, ergo the problems don’t exist, may not be based on sound evidence.

(4) There are lots of reported problems with temperature sensors and mechatronics on UK (and US) VW and AUDI forums. Despite what was said in an earlier post the temperature sensor issue has been reported before on this forum – for example, see thread by member Q102 in July 2009 where the temperature sensor had to be replaced following an on the road “incident”.

One theme on the VM/Audi forums seems to be that the DSG can usually either fail early (whoppee its covered by warranty!!!) or can then go on and achieve big mileages.

To repeat what I have said previously. I recently (and knowingly) bought a DSG model Skoda even knowing that there were question marks surrounding the DSG box from the VW/Audi guys. I like the car very much, and the box is working great. But love is not blind.

I took comfort from the 3 year warranty. But knowledge is power. At the end of say 2 years do I sell the car, or if I want to keep it take out extended warranty after 3 years? The DSG issue could be significant factor in this due to the reported costs of repairs versus the apparent failure rate. I therefore originally asked a question on this thread about why Skoda’s seem to be “immune” from the rest of the VAG community regarding these issues. At the time of writing this I still have no answer.

Finally I thought that anybody whose DSG is out of warranty might be interested in this if and when they have any tussles with Skoda about making a “contribution” to any repairs. Perhaps I was wrong and that ignorance is bliss.

I find your persistence with this issue unbelievable and hard to understand if i'm honest. Having a high mileage DSG vehicle myself, I have looked at many such threads on this and similar forums. You posted about a recall.... almost nobody here has had this issue. That is your answer. Are you trying to convince people there is an issue? Perhaps there just isn't. Perhaps it is American only. I'm sure I've seen responses from more than 25 people with DSG boxes on this forum before. Your last post sounds like you were just "informing" people as a helpful citizen. If so, thanks, I'll keep the info in mind if my car experiences any such issues. In which case, why do you need "answers" when informing peopl. Are you looking for some kind of validation. I'm sure nobody here is exhibiting "vitriol" or "hostility" here. Thanks again for the info.

The vitriol and hostility shown by some respondents to this thread is quite unbelievable which I find difficult to understand.

(1) The paragraphs in capitals in my earlier post is to distinguish what is a verbatim quote from NHTSA in the USA from my own words. I thought I had made that clear in the post. I was not shouting at anybody.

(2) The fact that the recall is only in the USA may be neither here nor there at this stage. The NHTSA has influence with the manufacturers. The UK equivalent VOSA does not, and is by comparison a very weak organisation. The US consumer protection laws are also a lot better than ours. Have we got 10 year 100,000K mile warranties from the VAG group here in the UK for warranty work done on DSG boxes? No we do not.

(3) Only 26 members of this Skoda forum (out of 50,000) claim that they drive a DSG vehicle. Whilst I am willing accept this is probably an under reporting of the actual numbers, it is still only represents a tiny fraction. Therefore comments along the line that nobody else has posted about these problems on the Skoda forum, ergo the problems don’t exist, may not be based on sound evidence.

(4) There are lots of reported problems with temperature sensors and mechatronics on UK (and US) VW and AUDI forums. Despite what was said in an earlier post the temperature sensor issue has been reported before on this forum – for example, see thread by member Q102 in July 2009 where the temperature sensor had to be replaced following an on the road “incident”.

One theme on the VM/Audi forums seems to be that the DSG can usually either fail early (whoppee its covered by warranty!!!) or can then go on and achieve big mileages.

To repeat what I have said previously. I recently (and knowingly) bought a DSG model Skoda even knowing that there were question marks surrounding the DSG box from the VW/Audi guys. I like the car very much, and the box is working great. But love is not blind.

I took comfort from the 3 year warranty. But knowledge is power. At the end of say 2 years do I sell the car, or if I want to keep it take out extended warranty after 3 years? The DSG issue could be significant factor in this due to the reported costs of repairs versus the apparent failure rate. I therefore originally asked a question on this thread about why Skoda’s seem to be “immune” from the rest of the VAG community regarding these issues. At the time of writing this I still have no answer.

Finally I thought that anybody whose DSG is out of warranty might be interested in this if and when they have any tussles with Skoda about making a “contribution” to any repairs. Perhaps I was wrong and that ignorance is bliss.

The issue with the DSG 6 Speed boxes is pretty common with VW/Audi. The box feels very 'thuddy' into gear upon pull away. This is not restricted to the US market as there are lots of VW/Audis on UK market having replacement Mechatronic control units.

Note one thing... there is not just 'one' 6 speed DSG gearbox as there is not just 'one' 2.0TFSI engine that is fitted to every single car within the VAG network there are 3/4 varients of these items. Like a manual car, some have Saches clutches, some have Luks all down to the supplier at the time.

Anyway because of not having just 'one' DSG box and different varients it means that only VW/Audi has been affected by the Mechatonic issue. Skoda and Seat haven't had any issues.

Just remember one thing.... like a turbo or engine or ECU.. the DSG box is classed in the manufacturors eyes as a 'major component'. What this means is if you have a failour of these items outside of the 3 year warranty where it is likely to fail and you get an FOC repair... as long as you have kept a full dealer service history and havn't strayed away to 'fred in the shed' with his fully trained expertise and access to thousands of pounds of diagnostic equipment and tools then your dealer can apply to Skoda CZ for goodwill from the factory and then if for some reason they don't offer the full 100% goodwill you can as Skoda UK customer care to top up the goodwill. There should be no issue as long as your a valued customer and have full network service history to date.

Basically the cost of your repair if it is required outside of your 3 year warranty is only as expensive as you want to make it according to your service history.

Bet this 'DSG woes' thread really has you worried now your car is just about run in.

Are you certain your sensors are OK? - perhaps you should get them checked out just in case - although I think in your case it would be a goodwill claim only :D

Somebody help me......................please !!

ok...joking aside, I know a "fred in the shed", a good friend of mine that has his own business/garage. He claims to see a lot of failed DSG box's, the majority of them as far as I am aware are from taxis/minicabs, these would be long outside of waranty (2 years in Ireland) hence they are brought to "fred in the shed" for sorting. I've said it before on this forum, I'm begining to think that modern turbo diesel cars with their EGR, DPF and in particular DMF are becoming less and less suited to Taxi usage. I think they are still perfectly suited to normal business users (sales repping) who spend most of the day "pushing on" in sixth gear but all of the stop start driving of a cab makes these cars more prone to failure. More and more Taxi drivers in Dublin are starting to revert back to a fairly simple 1.6 or 1.8 petrol engined car. The car manufacturers constant battle to make Diesel cars ever more civilised has unfortanatly made them very fragile . Now, thats my tuppance worth !!

I use taxis at least six times a week on business and I've talked to a considerable number of taxi drivers who've experienced severe (by that I mean terminal, box out, dead car) issues with DSG boxes in Octy and Superbs, so much so that they are switching to other makes or manual. Get into pretty much any Skoda taxi in Brighton & Hove and the driver will hsve a horror story of the thing blowing up two boxes or more and it being off the road for weeks due to parts issues of one kind or another. Seems that they go bang on average around the 60 - 70K mark by all accounts. At one point you literally couldn't move for Skoda taxis in B&H - every bugger was buying them. Now they buy Toyota Avensis........

Hey, they could all be talking crap but there does appear to be a common thread in this!

Personally I'd love one as I suffer from issues with my back but the thought of the complex dual clutch mechanicals makes me go cold. Company car yes, private motor, er not unless it was covered under warranty. I knew I was going to be "stuck" with my VRS for the next five years so bought manual. Its as simple as that.

but.........there does not appear to be a recall so that kinda answers all the nonsense going on above really!

Edited by wardth

Perhaps the majority of DSG cars are ok, but my 09 VRS had this problem.

Temp sensor replaced - now ok, but was a bit worrying when driving along not knowing if it was about to play up.

  • 2 months later...

sorry to refresh this thread again.

I'm out in the far east/asia in Singapore.

I've got a facelifted octy II, and my car's stalled a total of 4 times now. I've just clocked a 1000km.

I'm on a 7speed DSG, and mine is a 1.4 TDI petrol version.

I don't think it's a similar temp sensor problem, as we're of a very different climate from the US.

I sent it back to the dealer and they said there was nothing wrong with it, claimed it's a running-in issue and DSG clutch needs to be bedded in.

Local forum has ridiculed the answer and poured scorn on those who've taken the dealer's word for it.

I'm not technical genius, sigh.. that's why i'm surfing the web to find answers.

  • Author

Hi Speckie:

Your timing maybe spot on.

The actual climate you are resident in may not be relevant to the temperature issue with DSG boxes. There have been 2 recalls in the USA related to temperature issues in 2009. The first (and limited recall) was related to replacing faulty temperature sensors. The second (and seemingly wider) recall entails a software upgrade to address a known build/quality problem with the electrical wiring in DSG boxes. The second recall was a safety one instigated by the US government car safety agency and essentially the majority of VW DSG cars in the US built between September 2008 and August 2009 have been recalled.

The latter recall now appears to be commencing in the UK (months later!) initially with Superbs, but my understanding is that Octavia 2's built with the dates shown above will soon follow suit in the New Year. See the thread caravan_man has recently started about this on the Superb forum. Several Superb owners have now received their letters. This recall has been kept very low key by Skoda.

All this may not be the answer to your particular problems but anything to do with the bad temperature sensing (and its consequences) on a DSG box must be a suspect manufactrunng fault.

I'm now awaiting to see if the subsequent US recall relating to widespread failure of mechatronics units is also launched in the UK. I suspect perhaps not because of the weaker consumer laws here in the UK and a reluctance to persue manufacturers in class actions. Again this recall is already underway in the US where they are now giving owners a 10 year warranty on their DSG box in order to try and prevent a collapse in buyer confidence.

The VOSA website actually lists Octavia II:

Vehicle Details

Reference :R/2009/124

Manufacturer Ref :37F2

Make:SKODA

Model :Octavia II & Superb II (with 6 speed DSG)

Launch Date :14/12/2009

Numbers Involved :494

Build Start Date :01/09/2008

Build End Date : 31/08/2009

Recall Details

Concern :CLUTCH MAY OPERATE INADVERTENTLY WITH UNEXPECTED LOSS OF DRIVE

Description :In rare cases an incorrect interpretation of the clutch temperature can occur which results in the clutch opening unexpectedly with loss of drive.

Remedial Action :Recall affected vehicles and update/reprogramme gearbox control unit.

Vehicle Id :TMB1ZA2006004 to TMB1ZA2020518

TMB1Z92008181 to TMB1Z92065424

  • Author

Hi:

Thanks - I see this was recently added last week and is a bit coy about what is the real cause of the problem compared to the US agency site.

Also interesting to see that there seem to be relatively few 6 speed DSG cars sold over the period of almost a year.

Edited by Minimoke

The recall still doesn't address what many Skoda Octy II facelifted cars are facing in Singapore.

My car chassis doesn't fall under the numbers listed either.

What I am doing now is compiling a list and then present to the dealership to address it.

If they refuse to do anything, I'm bringing it to the consumer rights advocacy group to exert pressure.

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