I currently have a Nokia 5800 which I hate for various reasons. Not least because it has now deleted all of my e-mail accounts and texts messages twice without any reason at all! It regularly cuts out mid call and is generally crap!

I have about 5/6 months left to run on a t-mobile contract costing me £140 to buy out if I want to. T-mobile have offered to send me phone away for repair, but don't know how long it will take and don't have any loan phones for me etc etc.....! They have point blank refused to upgrade my handset early or help me out in any way shape or form. I think it is fair to say, I like them as much as I like my Nokia at the moment!

Phones4u (I hate them!!) have offered to buy me out of my contract via a cashback and sign me up to a new 24 month contract at £40 a month and a free Blackberry Bold 9700. I need mobile internet and e-mail for business. They won't give me the iphone that I want as well as a cashback!

My alternative is to go to Tesco mobil and pay £45 a month with unlimited calls, texts, e-mail and internet and get a free iPhone on a 24 month contract too. But then I would have to buy out my old deal! I have an ipod touch 16gb which I would sell and also I would sell my Nokia 5800 giving me the money to buy out the contract.

What would you guys do?

Buy a cheap phone of ebay (£20 or so) and use that for the remainder of the contract. Then cancel and set up new contract.

Done this myself a couple of times now (only bought cheap phone once though - a nice original n-gage for £11)

If you've got your heart set on the iPhone then I would personally go with your second option, but (local coverage permitting) go with vodafone, not tesco. In my experience vodafone have a much more resilient network, with better data capacity than o2 and their service has akways been second to none. When my iphone contract expires I will more than likely be switching straight to vodafone (though probably for a HTC android phone due to rsap issues).

The 5800 is currently being offered about £80 on mazumamobile, so you should be able to make up your £140 quid to pay off the cretins at t-mobile. Asides from the rsap issues then iPhoen is the way to go. I was without mine for about 2 weeks after it broke and I was lost without. Its a fantastic bit of kit

Have you looked into lowering your current tariff for the remainder of your contract? I know you may not have the minutes/messages/web limits which you need, but it would make it cheaper to see this contract out, and maybe clear up the funds for you to spend on another phone/contract. Just another option which it doesn't seem like you have considered! If you are on a 24 month contract currently, then I do not think it will be a problem for them to do this, if it's less then it might be!

Only other advice I can offer, is not to deal with phones4u. My parents had a hell of a lot of trouble with them, and I personally think you're better off just going straight to the company you would like the new contract/tariff with!

Buy a sim free handset, ride out the contract and then ditch your provider. You could get £78 for the 5800 from envirofone.

Because I like to keep my monthly outgoins low I just bought an HTC legend sim free and moved to an 02 sim only smartphone plan.

Edited 14 April, 201016 yr by foo

You have upgraded the firmware to the latest version on the 5800 haven't you? Not saying it will help, but it might

Have you looked into lowering your current tariff for the remainder of your contract? I know you may not have the minutes/messages/web limits which you need, but it would make it cheaper to see this contract out, and maybe clear up the funds for you to spend on another phone/contract. Just another option which it doesn't seem like you have considered! If you are on a 24 month contract currently, then I do not think it will be a problem for them to do this, if it's less then it might be!

Only other advice I can offer, is not to deal with phones4u. My parents had a hell of a lot of trouble with them, and I personally think you're better off just going straight to the company you would like the new contract/tariff with!

T mobile only allow you to increase your tariff during the contract,

have you looked into whether they are breaking the contract, i.e. no working phone, failing to provide you with a loan phone, which means there not providing you with service therefore breaking there side of the contract, well worth looking into, i've sent a nokia 5800 back to them cos i had so many problems, but i was within the first month, so they happily exchanged for a different handset, i now have a nokia 6303, which is a good simple handset, but still does internet, email etc but just doesnt have the looks,

Take it to a Nokia care point and see if they will do it while you wait

+1

Most Noika service points do while you wait.