Do Skoda Customer Services tend to respond to queries sent via skoda.co.uk?

Or am I more likely to get a response if I pick up a phone and harangue them in person?

I'm trying to get a more definitive answer about the likely delivery date of our car, rather than our dealer's slightly dubious interpretations of what they've been told...

Do Skoda Customer Services tend to respond to queries sent via skoda.co.uk?

Or am I more likely to get a response if I pick up a phone and harangue them in person?

I'm trying to get a more definitive answer about the likely delivery date of our car, rather than our dealer's slightly dubious interpretations of what they've been told...

You are better phoning them to be honest then you should get an answer reasonably quick.

They do respond to enquiries made through their online form, but it took them 2 weeks to get back to me, which they did by phone. Though when they did, they were very helpful.

Get tracking code from dealer then buzz skoda with it.