I had my old phone nicked recently and now have a new Orange Android one which has email capability. Maybe I'm being a little let's say, dim but I set up a google account to receive email on it and it all worked nicely for a while but has stopped. I suspect Orange has done this deliberately to get me to up the £ on my contract but as I now have a google account that's sync'd to the phone, how do I get the mail that arrives in my outlook account either forwarded to my phone or to receive the same emails via the google account ? I've added the google account to my outlook and sent a test but whilst it comes through outlook on my pc, it's not dropping into the google account on my phone....?

Puzzled....

Have you removed sync from within the phone's settings by chance?

If you're roaming and see Orange Tmobile or similar then you'll need to enable data roaming or it will stop everytime you roam to the T-mobile network.

Check you've not disabled mobile data or using an APN blocker like juice defender. This will stop Gmail working.

If using a task killer, which isnt needed on android, check gmail is whitelisted.

What phone have you got?

I had my old phone nicked recently and now have a new Orange Android one which has email capability. Maybe I'm being a little let's say, dim but I set up a google account to receive email on it and it all worked nicely for a while but has stopped. I suspect Orange has done this deliberately to get me to up the £ on my contract but as I now have a google account that's sync'd to the phone, how do I get the mail that arrives in my outlook account either forwarded to my phone or to receive the same emails via the google account ? I've added the google account to my outlook and sent a test but whilst it comes through outlook on my pc, it's not dropping into the google account on my phone....?

Puzzled....

Just a thought...

If your computer receives the email by pop3 (and is left on and set to remove emails from the server) then it gets first dibs and stops your phone getting them (if the receive time is set shorter than the phone receive time). If your computer is off and the phone receives imap emails then the phone will see them and the pc will download and delete (or not) when it is turned on.

If you have a 'grown up' email account from such as 1&1 then you can also forward your outlook emails to gmail. In fact you can forward gmail to your other email address as well - could potentially get into a loop though!

Have you removed sync from within the phone's settings by chance?

If you're roaming and see Orange Tmobile or similar then you'll need to enable data roaming or it will stop everytime you roam to the T-mobile network.

Check you've not disabled mobile data or using an APN blocker like juice defender. This will stop Gmail working.

If using a task killer, which isnt needed on android, check gmail is whitelisted.

What phone have you got?

Orange San Francisco

Remember as well if you use any other mail method apart from the gmail app, you'll need to use Orange's smtp settings for outgoing mail.

If you use Outlook as your main client you can set it to leaver the email on the server for a set number of days. It will then be available to download again if another compter/phone that logs in to the same email account.

Tools/E Mail Accounts/Change an existing account/change/more settings/advanced. Then check teh "leave a copy on teh server" box and enter the required number of days.

thanks