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Legal advise

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As some of you may have read i put a post up about my car dashboard squeeking. its now been in to the dealers 7 times for the same fault and although they can hear it they cant fix it! i have tried the suggestions that i got on here but they didnt work and even if they did why should i be fixing a car with a trusty pot of greese and doing it myself when i brought the car expecting it to be trouble free and not have to do the odd little "bodge" fix myself, i was even asked to do this by the dealer! so why couldnt they do it themseleves!! Skoda uk are on the case and i dont think they are very impressed with the dealer either, as they keep fobbing myself and them off by the sounds of it, not sure if i am allowed to name names of crap dealers on here but they do vw,skoda and nissan in aylesford / maidstone.

This has now been going on since the car was about 6 months old its now nearly 18months old so i think i have been pretty patient. to be honest i am now sick to death of the same old same old "oh we cant book you in for a week or two" i know its ONLY a squeeky dash board but its driving me bloody demented. The odd little fix they do do results in the car being quiet for about a day and then back again now surely it cant be that hard to figure out that if its gonig quiet for a while and then starting again something must be moving!

The question i ask is is there any way i can do something legally to kick their arses to try and force thm into getting the car in to fix it once and for all? small claims court? something like that? its not just the point of it being annoying with the noise but i have now had to take the car in 8 times (if you include the service and the noise was also pointed out then too) in the last year, so that costs me time off work, my time effort etc etc. its got to the stage of the noise is bad enough / annoying enough that i just want to sell the car .... and it must be making me go barking as i am looking at insignia's :o as i said i am that tempted to get rid of the car anyway i'd even ask if its worth persuing the fact that they havent sold me something that does what it say on the tin at point of sale, but can i do that purely because the car is noisey and squeeky? As of course thats not specified in the pre sales litriture. not to mention the last time it was in with them they damaged the drivers seat.. which still has no offer of being fixed although skoda uk have asked them to do so.

Any ideas or help appreciated

I had the same problem with my Yeti, I have tried many dealers and they have reduced the squeaking but not fixed it. They were all good dealers and tried their best but the noise only happens when its ultra cold.

I decided to have a look at it myself and it turns of there are some heavy duty fastening tape (3M stuff, with plastic locking) on the size of the two plastic panel running the side of the tranmission tunnel.

Have a look to see if those are not fastened properly. You would have to remove the gear stick trim to access it. I know my problem come from a Yeti, but theoretically they would use the same method to secure the parts together in the factory.

Alternatively when you drive along push aforementioned plastic panels towards the transmission tunnel to see if the noise is reduced, if it is then it is likely to be those fastening tape not fastened properly.

go in on a busy day and speak very loud so customers can hear what your saying, and dont let them pull you into a office do all the talking in the middle of the show room. see how long it takes them to fix the car then, even if they agree to fix it, still dont go into any office so people can witness what has been said by staff members.

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Have tried all the fixes mentioned on here and nothing has worked the only one i havent done is the velcro one but i did try putting a small off cut of fabric there to see if that worked.

The point is more that i am fed up with this ongoing the dealer not being very helpful and not being able to fix it. think i am more fed up with the if we p him off enough he will just go away attitude of the dealer.

your probably right get the legals involved its probably only the lawyers who will win, but a small claims court is only 50 quid or something isnt it? Have tried the stand in receptio0n and talk loudly until they do something line ... sods law there was only one person there at the time!!

your probably right get the legals involved its probably only the lawyers who will win, but a small claims court is only 50 quid or something isnt it?

Small Claims has a sliding fee scale, dependent upon the size of the sum being claimed - it's never that much, anyway. Generally, legal costs beyond court fees are not awarded (unless you're obviously trying it an and abusing the process), it's informal, and you don't need a solicitor.

Assuming you bought the vehicle new, does it comes with an RAC membership? (I seem to remember so) If so, you could have a word with their free legal helpline, as they are rather helpful. :)

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