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Velux Roof & Windscreen Condensation

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We got our Yeti in July and up until recently I've had no concerns about the velux roof. However with the recent slight drop in temperatures I am now worried that I either have a problem with the seals or am going to

end up cursing it. The last couple of mornings the inside glass surface has been very wet and to a lesser degree some small areas on the windscreen. If it had frozen then I'd either have a soaking wet sun blind or need

to use a umbrella to keep the drips off us as the car heated up.

I've read elsewhere on the site that some of you have had no condensation and others have had some issues. What do you all think? Is it back to the dealers to check the seals?

If you are getting that much condensation then you must have a leak somewhere. Some years ago I had a Golf with sunroof and had similar problems, despite the dealer checking everything everywhere he couldn't explain the condensation until one day I found the spare wheel recess in the boot full of water. The water had come through the sunroof and tracked under the lining into the boot. I haven't had a sunroof since.

I suggest you check everything, carpets, boot lining, under the dash etc. for signs of damp because you have water coming in somewhere!

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  • Can I ask what dealer you are going to. I actually use Parks (although the bus that crashed through the place yesterday did make some mess/:(.)as I find them more helpful than Henrys. http://images.

  • Now that Mr.Hazelwood is on the case things seem to be moving along a little better for some reason. :think: I'm now dealing with the Customer Services Manager who has passed the youtube link and det

  • Sounds like real progress, I'm delighted for you! What has been disappointing is reading how the first dealer operated on the basis that because they were unable to find the cause of a problem the an

there have been a number of posts regarding condensation - and on almost every single occasion there has been ingress of water somewhere, somehow.

There was an extensive thread or two a couple of years ago and the fault was traced to the drainage of the velux runnels where the rubber "valve" was too strong for the quantity of water which then overflowed and entered the cabin. Solution was simple and if i recall aright involved cutting a bit off it.

DO GO CHECK all your mats - rear foot wells seem to be favourite for saturation, but also go check the boot under all the gubbins as well.

And DONT assume that a little condensation is ever normal - all over. It aint. Right? And it aint right.

  • Author

there have been a number of posts regarding condensation - and on almost every single occasion there has been ingress of water somewhere, somehow.

There was an extensive thread or two a couple of years ago and the fault was traced to the drainage of the velux runnels where the rubber "valve" was too strong for the quantity of water which then overflowed and entered the cabin. Solution was simple and if i recall aright involved cutting a bit off it.

DO GO CHECK all your mats - rear foot wells seem to be favourite for saturation, but also go check the boot under all the gubbins as well.

And DONT assume that a little condensation is ever normal - all over. It aint. Right? And it aint right.

Thanks everyone for the replies...

I have checked the car thoroughly for dampness and all carpets, boot etc are bone dry. On the face of it this type of problem would strongly suggest a water ingress of some sort but if this is the case I can't locate it.

The car is a MY12 car and as I mentioned earlier it was one of the first to get the velux option once skoda had re-instated it. I assume that the initial overflow issues of a couple of years ago shouldn't apply to mine?

I'll be calling skoda uk again tomorrow to hopefully discuss the next steps in getting it back into the dealer and for them to actually listen to me this time.

This has always been a very helpful forum and generally you get very intelligent considered replies and suggestions. However as its a public forum you must be prepared to accept the fact that you will sometimes get a less helpful reply to your questions etc.

It is perhaps a little unfair to suggest the comment was infantile as we should really try and encourage our younger forum members as they may genuinely be trying their very best to be clever and join in with the rest of us grown ups.

Brilliant reply, I couldn't have put it better, and it seems to have done the trick.

  • Author

Brilliant reply, I couldn't have put it better, and it seems to have done the trick.

Thanks, your initial comment was much appreciated.

Having already had to deal with my Skoda service dept that day the last thing I needed was more senseless 'advice'.

:thumbup:

Hi Sprokutt

I have a VW Golf estate and last winter when it was 2 years old it developed a condensation problem too. The carpets etc appeared to be dry but inside of the front and side windows were always wet and sometimes frozen. The dealer initially couldn't locate a problem but then they kept it in their bodyshop for a couple of days and did a thorough water test on it. They were able to pinpoint a very small leak in the seal on the front windscreen. After they sealed it the problem resolved. I would say that condensation is caused by a leak somewhere but accept at times this may be difficult to find. Well done to Ingrams in Ayr!! They also have a Skoda dealership too.

Edited by Reenie

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Hi Sprokutt

I have a VW Golf estate and last winter when it was 2 years old it developed a condensation problem too. The carpets etc appeared to be dry but inside of the front and side windows were always wet and sometimes frozen. The dealer initially couldn't locate a problem but then they kept it in their bodyshop for a couple of days and did a thorough water test on it. They were able to pinpoint a very small leak in the seal on the front windscreen. After they sealed it the problem resolved. I would say that condensation is caused by a leak somewhere but accept at times this may be difficult to find. Well done to Ingrams in Ayr!! They also have a Skoda dealership too.

Well done indeed to Ingrams they took your complaint/fault and treated it seriously without handing it back and telling you it was effectively your problem. That is the kind of treatment I was hoping to receive from Parks in Hamilton.

My issue with my dealer is not that they didn't manage to find the fault. It is the fact that when the don't find anything they then offer the useless comment that 'it must be environmental'. That kind of answer just makes you feel like you are hitting your head of a brick wall and also lets you know that they aren't listening and don't care what you think. Especially when you know they haven't investigated the area where the broken flap type noise is coming from the ventilation system. We knew that their would be no guarantee that they would hear the noise for themselves but it was a complete waste of our time explaining EXACTLY where the noise was coming from. Instead they ignored our information and during the 48 hours or so they had the car they change a pollen filter.

Ingrams service dept obviously have a higher regard for their customers than Parks have. Hopefully you are buying your Yeti from them and not Parks. Don't let my rant about this fault put you off the car as the YETI is a good car. I would order another just not from Parks and definitely not one with a Velux roof :smirk:

Hi Sprockut. Youve clearly got a problem thats not just `environment` as your dealer suggested. Unless youve been driving around with a steam cleaner blasting away in your car during the day weve not had the weather conditions this winter that could possibly have led to any significant condensation problems in your Yeti due to overnight temperature falls.It can only be due to an unseen ingress of moisture, tiny leak from heater matrix ? etc, any drop in engine coolant level ?. Take it back to your dealer and dont let them fob you off with their usual get you out the door useless replies.

Well done indeed to Ingrams they took your complaint/fault and treated it seriously without handing it back and telling you it was effectively your problem. That is the kind of treatment I was hoping to receive from Parks in Hamilton.

My issue with my dealer is not that they didn't manage to find the fault. It is the fact that when the don't find anything they then offer the useless comment that 'it must be environmental'. That kind of answer just makes you feel like you are hitting your head of a brick wall and also lets you know that they aren't listening and don't care what you think. Especially when you know they haven't investigated the area where the broken flap type noise is coming from the ventilation system. We knew that their would be no guarantee that they would hear the noise for themselves but it was a complete waste of our time explaining EXACTLY where the noise was coming from. Instead they ignored our information and during the 48 hours or so they had the car they change a pollen filter.

Ingrams service dept obviously have a higher regard for their customers than Parks have. Hopefully you are buying your Yeti from them and not Parks. Don't let my rant about this fault put you off the car as the YETI is a good car. I would order another just not from Parks and definitely not one with a Velux roof :smirk:

Probably not applicable but you never know.

I had ongoing problems with heavy condensation in my previous Roomster. Many visits to the dealer were never successful until I had a cracked windscreen and had to have it replaced. Result! No more condensation. Apparently the sealant around the screen had a gap in it that was allowing seepage into the cabin.

Fred

I would advocate fitting the modified rear sunroof drain pipes, these go down into the wheel arches rather than finishing up the top of the tailgate where the water has to mystically run uphill to drain out. Chances are if they aren't emptying out the water runs down the back of the headlining and into the rear quarters so you might not see the leak.

I had condensation problems in my Audi and after a long search the online forum pointed me to the air vents behind the rear bumper. The had become brittle with age and failed open thus letting water in. They should only ever open when you shut a door to release the air slowly from the car. But if left open constantly water gets in. So check the bottom most part of the boot if there is any water there - if you say the carpets in the footwells are dry.

But I have to say these vents failed over time and I don't suspect they would be the cause of your problem on such a new car. But good luck finding it. I love my Velux and will never ever want a Yeti without one!

  • Author

Thanks everyone for talking the time to reply to this...

I'll check out the boot again as I'm pretty convinced it's related to a dysfunctional ventilation system around the area of the system behind the rear o/s wheel. That's where the flapping noise is coming from when the blowers on. It's just a pity it doesn't continue to happen by the time I've driven to the dealership.

Also, just had a chat with a helpful member of the team at Skoda Customer Service. He agrees with the fact that the fault is not environmental. It would be different if I lived in Alaska (his words) but as I don't and the car is only a matter of months old it has a fault/problem somewhere. He is going to contact the service dept and the technical team to see how we can progress this issue.

I'm determined to see this through as I know I have a fault and no doubt if it has happened with our car it will happen to someone else's.

Will keep you all posted...

I had a look at mine tonight when I got back from London. The car has been parked outside at Edinburgh airport and the temperature when I got back was 1 degree.. There was a very small amount of condensation on the windscreen and the sunroof but nothing major at all and certainly not enough to cause any dripping.

Hope that helps.

Sent from my motorola xoom using tapatalk

  • Author

I had a look at mine tonight when I got back from London. The car has been parked outside at Edinburgh airport and the temperature when I got back was 1 degree.. There was a very small amount of condensation on the windscreen and the sunroof but nothing major at all and certainly not enough to cause any dripping.

Hope that helps.

Sent from my motorola xoom using tapatalk

Thanks, that's exactly what you would expect to see. It's good to hear of other cars being absolutely fine in a similar environment to mine.

:thumbup:

Thanks, that's exactly what you would expect to see. It's good to hear of other cars being absolutely fine in a similar environment to mine.

:thumbup:

no bother, as you say it's just the way it should be

  • Author

Is there a pollen filter in the Yeti? Replacing the pollen filter in a lot a vauxhalls cured condensation problems.

Apparently they block up quite quickly.

It's a long shot especially with the know issues with the pano roof being more likely.

Quick update: Still no word back from Skoda Customer Service or the dealer who I take it has been contacted by the Customer Service dept by now. Anyhow we have seen a drastic improvement with the condensation issues since the dealer fitted a new cabin filter. Which is positive, however this may be due to the fact that the last one was clogged/full of moisture from the last seven months of excess condensation? Is that a possibility? I'm unsure as to the materials used within the VAG cabin filter so I may be wide of the mark here. It would make perfect sense though if that is the case.

So, my current take on it is that the underlying problem still exists but the cabin filter being replaced has made an immediate improvement.

So, my current take on it is that the underlying problem still exists but the cabin filter being replaced has made an immediate improvement.

Well it least slowly you're heading in the right direction. Good. I hope it is totally cured when you get it back.

  • Author

Well it least slowly you're heading in the right direction. Good. I hope it is totally cured when you get it back.

We actually got the car back last Friday when they couldn't find anything. Which then kicked off the call to customer services. Hopefully hear back from them soon but as you say in the meantime we have some progress. I even started enjoying the velux again as I didn't even have to use a chamois or a scraper this morning. I can see the sky rather than condensation! :smirk:

We actually got the car back last Friday when they couldn't find anything. Which then kicked off the call to customer services. Hopefully hear back from them soon but as you say in the meantime we have some progress. I even started enjoying the velux again as I can now see the sky rather than condensation! :smirk:

Ok, so the filter change has helped.

Vauxhall, Mercedes reckon the next step is to put a dehumidifier in the car for a period perhaps overnight. Close up all the vents and feed the mains lead in through window where you can seal up round about, no point drawing the moisture from outside. You will be surprised how much moisture is in the seats,carpets and insulation.

  • 2 weeks later...
  • Author

I contacted customer services on the 20th of January and they contacted the dealership to have some further investigation done. Customer services then called me back about a week or so later to see if the dealer had contacted me to arrange to bring my car in, they hadn't. I left it another week or so then emailed customer services yesterday to let them know that and also that I was about to post a video on YouTube showing the extent of the condensation issues especially when the temperatures start dropping.

Low and behold the dealership contacted me yesterday to arrange to have the car brought in next week.

My 'environmental' issues can be seen in this short clip...

http://www.youtube.com/watch?v=p7o9FdyCdFA

Obviously not practical to put a dehumidifier in the car at present what with the freezing temp in Glasgow unless you can get your car in a garage. The dealer will no doubt go down this route first of all as they have already changed the pollen filter and this has helped slightly. Perhaps the car is now suffering from the trapped moisture in the car, there will be a fair amount. I'm not suggesting this will cure the problem as you do have the velux roof but I'd certainly be giving this a go myself rather than losing my car to the dealer for a couple of days just for them to do the same. Sure you can buy one from Argos Ebay for 40-£50 or hire one.

  • Author

Obviously not practical to put a dehumidifier in the car at present what with the freezing temp in Glasgow unless you can get your car in a garage. The dealer will no doubt go down this route first of all as they have already changed the pollen filter and this has helped slightly. Perhaps the car is now suffering from the trapped moisture in the car, there will be a fair amount. I'm not suggesting this will cure the problem as you do have the velux roof but I'd certainly be giving this a go myself rather than losing my car to the dealer for a couple of days just for them to do the same. Sure you can buy one from Argos Ebay for 40-£50 or hire one.

The pollen filter helped for maybe a few days or so but then it was back as bad as ever. I may be wide of the mark but maybe the new filter which is just paper 'captured' the condensation then once saturated the problem returned.

The car definitely requires de-humidifying but without fixing the core issue the humidity will just return. I'm still convinced the excess condensation is related to the broken flap/fan type noise that comes from the ventilation system when you put the blower on.

I'm going to try and record this and let the dealer hear it. Whether they pay any attention to this is another matter.

The pollen filter helped for maybe a few days or so but then it was back as bad as ever. I may be wide of the mark but maybe the new filter which is just paper 'captured' the condensation then once saturated the problem returned.

The car definitely requires de-humidifying but without fixing the core issue the humidity will just return. I'm still convinced the excess condensation is related to the broken flap/fan type noise that comes from the ventilation system when you put the blower on.

I'm going to try and record this and let the dealer hear it. Whether they pay any attention to this is another matter.

No doubt it will have captured some of the moisture, If I remember correctly Glasgow MB told me all the air entering into the car via the the vent system passes through the pollen filter, not sure if this is just with the air con on though but I wouldn't think so.

Hope you get it sorted, good luck.

  • Author

No doubt it will have captured some of the moisture, If I remember correctly Glasgow MB told me all the air entering into the car via the the vent system passes through the pollen filter, not sure if this is just with the air con on though but I wouldn't think so.

Hope you get it sorted, good luck.

Thanks, the car is booked in for next Thursday and Friday so hopefully I'll have something positive to post for a change! :giggle:

  • Author

My dealer has just phoned me to say that they have thoroughly water leak checked the car over two days and found nothing. I appreciate that these things need checked to rule them out and they were following Skoda technical dept instructions. However, I have already thoroughly water checked it and also checked all the carpets and upholstery everywhere within the car and knew that this wasn't the issue.

Why won't they just listen to me? I keep telling them about this bloody noise that we can hear when you put the blower on. They agree that there is a vent in the area that I'm describing but say that it's only there to let air out the cabin when you open/close the door. So the fact that we can hear it clunking away suggests that just maybe that it may not be operating correctly? Even if you disregard the condensation issue and just for a minute say that I'm wanting them to investigate this noise they aren't doing it. If I have squeaky noises coming from the cabin then they are surely duty bound to investigate and try and fix. So why won't they investigate this noise?

So once again they are prepared to leave me with it because they can't find anything and just aren't prepared to investigate my suspected cause of the issue? I'm still waiting to hear back from customer services but unless I can convince them to actually instruct the garage to investigate the noisy ventilation issue then that's it I need to live with this? :S

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