I want to update some files on what was a Freeserve then Wanadoo now Orange website via Filezilla.

I am trying yhe FTP settings via an Orange Broadband connection and the settings are as follows:

Host:

uploads.webspace.freeserve.net

Usxr:

??????.freeserve.co.uk

Password:

It is correct

This is the communication up to error:

Command: USER ??????.freeserve.co.uk

Response: 331 User ??????.freeserve.co.uk OK. Password required.

Command: PASS ******

Response: 230-You are using 3.56MB of space, and you have 11.44MB free.

Response: 230 OK

Command: SYST

Response: 215 UNIX Type: L8

Command: FEAT

Response: 500 Unknown command

Status: Connected

Status: Retrieving directory listing...

Command: PWD

Response: 257 "/"

Command: TYPE I

Response: 200 TYPE is now 8-bit binary

Command: PASV

Error: Connection timed out

Error: Failed to retrieve directory listing

Anybody got any ideas?

The pasv at the end could well be the issue. Look in the options of your client and try turning off pasive mode.

Hth

Edit: just noticed. 15mb. How generous!

Edited 14 December, 201114 yr by sdenny

PASV shouldn't be your problem, it's generally more compatible with NAT clients than active connections. However, it does require the FTP server to support it properly as well.

To turn off passive mode, you'll also have to forward TCP port 20 on your router to whatever internal IP address your computer has, and find out what your external IP address is (with something like http://www.whatismyip.com or similar) so you can tell FileZilla what it is (under Settings, Connection, FTP, Active Mode, Active Mode IP). You need these details as in Active mode, once you've connected to the FTP server, the server then connects back to you on a different port to do the actual data transfer, even when you're trying to upload files.

Firewall or something on your PC sticking its dirty great feet in and causing a problem....