What happens if you dont have a master socket like me?

Every house has a master socket. It's essentially just the 1st socket where the line comes into the house.

Oki sorry meant test socket

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i'm with this guy

 

have pulled apart all my sockets and they all just look like this

 

 

all looks a bit flimsy if you ask me but deffo no where to lug anything in direct.

 

the OpenReach box on the front of my house looks almost as bad

 

 

with orange and green seemingly not actually connected to anything!

Only two wires are needed to provide the phone and broadband service, the others are redundant and not used. Telecoms wire is always thin and flimsy, and always looks like that.

 

The broadband, as I found out with one of my recent line faults will actually run on a single wire with the ground being provided by your home. When my phone line failed for voice, the broadband was still up and running.

I would still expect a BT Master socket, regardless of the quality of the other telecoms wiring. Especially with a newer build house.

Is the master/test socket under that yellow part?

 

Do all the sockets work with a phone, and have a line filter?

My set up is the same as Pasty Boy

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Only two wires are needed to provide the phone and broadband service, the others are redundant and not used. Telecoms wire is always thin and flimsy, and always looks like that.

 

 

 

This isn't true with fibre. Two wires are used for the phone and the other two are used for the internet signal. Voice and data aren't carried on the same conductors anymore.

Before changing any internal wiring, check the speed by directly connected to the test socket of your master socket. This removes all internal wiring from the equation.

 

If you haven't got a power socket next to it, temporarily run a long power extension cable so you can at least run one test to prove the theory.

 

http://support.zen.co.uk/kb/Knowledgebase/Testing-connection-from-the-BT-Master-test-telephone-socket

Good idea. Dunno why I didn't think of that myself

Dont touch virgin media..jesus I'm ready to go back to the 3mb connection i had with sky they are awful ! i have the super hub two (second one because they couldnt fix the first one..) and i dont get a wifi signal downstairs...!

 and i dont get a wifi signal downstairs...!

 

 

Thats probably your house layout rather than the router, older house ???

Dont touch virgin media..jesus I'm ready to go back to the 3mb connection i had with sky they are awful ! i have the super hub two (second one because they couldnt fix the first one..) and i dont get a wifi signal downstairs...!

 

 

Thats probably your house layout rather than the router, older house ???

Agreed. Wifi, although good has its limitations. I actually found that going from Sky's router to Virgin's router actually improved my signal.

 

If the signal is really bad, get an old router and set it up as a wireless extender or buy something like this .

 

If all else fails, go for powerline stuff or a hardwired point.

older house yes however the room I mention is directly below the router, it's only got to go through the floor boards, the router every now and again boots everything off and resets (second router to do this) and the customer service is ridiculous the last technician who appeared at the house started cursing at the kids because HE let our dogs run into the road!

Put the router in modem mode and run a decent router.

Put the router in modem mode and run a decent router.

 

Is the right answer  :yes:

Put the router in modem mode and run a decent router.

 

+1

 

that's what we did and it was great. I loved being with Virgin in terms of the speed of the broadband (and the catchup TV etc) but they were putting the prices up again and again, especially on the phone part of the package which we hardly used - so when tehy sent us the next "price increase" letter, we utilised the small print and cancelled without penalty.

 

We're now with BT. for regular internet use it's not bad, but I really notice the drop in speed when I'm trying to work from home , log on to our network and deal with large files.

This isn't true with fibre. Two wires are used for the phone and the other two are used for the internet signal. Voice and data aren't carried on the same conductors anymore.

 

Fibre (vDSL/FTTC/'infinity' as opposed to VM style fibre) does run on the same pair as your phone line. The signals are then split from each other by the filter*

 

I know this as my house only has a single pair running to it, which I've verified as I moved the master socket from the hall way windowsill to a more suitable location for my router and I've spent 12 years installing DSL and vDSL routers etc.

 

A 3rd wire may be found in some circuits used to drive an external bell.

 

* If you go further down the circuit you will find they are split out in the green cabinet and your internet buggers off to the exchange via a fibre optic cable (hence why its called Fibre/Fibre to the cabinet) and the voice part goes down the existing copper circuit.

I currently have my internet provided for free by "Norman". I havent a clue who he is, but he has left his wifi unprotected, which is really useful as my landline internet connection has been buggered for two days.

I'm looking forward to tonight's Sky Customer Service Team follow up call where i get to tell them I've not had contact from any engineers (their or OpenReach) and my speed has not improved one bit

hmmm no call but a text to say it was all fixed.

back up to a (relatively) lightening speed 3.4MB