I do service my Defender and our older fiesta, no issues and I have a reasonably comprehensive tool box.

It just caught me out as I have never serviced anything and not changed a paper filter for the sake of a few quid it is not worth it.

I had told them I'm having low rpm pick up issues and they did nothing.

Looking at the parts list I mistakenly took the item "cleaner" to be the filter,not screen wash, especially as I had topped up the screen wash a couple of days earlier so did not associate with that.

Only doing main dealer servicing until warranty expires then off to find an independent.

Cheers for all the info.

My last service, last November, surprised me. It was a minor service at about 35K, exactly 5 years old, and I got quotes from main dealer (where I bought the car), a specialist dealer (where I bought previous Skoda) and a very local small indi garage who service anything (recommended by a friend).

The main dealer was best price £130, specialist was £5 dearer and indi wanted £150, The reverse of what I would expect.

 

Still a bit pricey for what amounts to an oil change (semi synthetic) but I do like to have the electronic checks etc.

Last set of service plans I did seems okay to me: £299 for two services, two MOTs with an £800 parts insurance AND a £50 Skoda voucher! Interesting to see what they'll suggest this time.

My servicing is free, so for what it's worth, I couldn't give a **** what they do to it. It's their problem. However, if I had to pay for the servicing I would most definitely be questioning exactly what I'm getting for my money. £200 for a gallon of oil and a filter?

Not on your nelly.

My servicing is free, so for what it's worth, I couldn't give a **** what they do to it.

 

The bare minimum, I'm guessing.

Probably!

The issue with service plan services is VWAG only pay the dealership half an hours labour to do a 10/30/50/70k service.

In that time they want us to carry out a complementry vehicle health check and the lube service. A basic lube service via the ELSA printouts only requires the oil + filter to be changed, service light reset and brake pads checked, service book stamped and a service reminder filled in (where applicable) and maybe a fault scan.

The VHC pretty much bumps it up to an inspection service with lights, levels, wipers, battery, all suspension items checked, tyre pressures adjusted, etc etc blah blah blah.

Last car I had was a Civic, when I bought it I took out a service plan. Whilst sat in the garages waiting area one day whilst the car was being serviced a member of the staff came across for a chat, I'd only ever met him once, he was a friend of my son.

That night my son phoned me, his friend had contacted him with a message for me. He basically said what DanSej6 said above. The car gets the most basic of checks and is done by the trainees........tell your Dad not to renew the plan, he's getting a second rate job and is being ripped off!!

Frightening

Regards all

Juan

Sent from my iPhone using my thumbs

From Skoda web-site.

 

For cars more than 3 years old but less than 10.  Note that the 10K service does not mention removing the wheels (but vehicle inspection includes brakes checked!!!) but the 20K service does.

 

 

 

(Every 12 months/10,000 miles)

This includes:

• Oil & filter change (fully synthetic oil)
• Vehicle inspection test and report**
• Full vehicle road test***
• Vehicle and software enhancements from ŠKODA's database
• Replace pollen filter†
• Diagnostic check including report
• Re-set service interval display
• Wash and vacuum
• ŠKODA stamp in service book

          £129

Major service

(Every 24 months/20,000 miles)

This includes:

• Oil & filter change (fully synthetic oil)
• Replace pollen filter†
• Vehicle inspection and report**
• Replace air filter†????
• Spark plugs† (petrol engine) or fuel filter† (diesel engine)
• Remove wheels and check brakes
• Check/adjust tension of all drive belts
• Check/replenish gearbox oil (where applicable)
• Check/replenish final drive oil (where applicable)
• Full vehicle road test***
• Vehicle and software enhancements from ŠKODA's database
• Check suspension system
• Check heating/air con operation
• Diagnostic check including report
• Re-set service interval display
• Wash and vacuum
• ŠKODA stamp in service book

          £249

 

 

Please note

 

* For ŠKODA vehicles 3 years (from first MOT) up to 10 years old. National Pricing is available to customers at participating ŠKODA retailers only. All prices are (where applicable) inclusive of standard parts, labour, oil and VAT and come with a two-year parts and labour warranty. This cannot be used in conjunction with any other offer. Offers may be varied or withdrawn at any time.

 

** Vehicle inspection: inspection of all lights, instruments, bodywork, glass, locks, battery, drive belts, suspension, steering, fuel lines, brake pads/shoes/discs, hoses, wash/wipe system, exhaust system, engine components, fuid levels and tyres.

 

*** Vehicle road test: includes checking steering alignment, clutch and braking operation, engine performance, suspension noise and driving controls.

 

† These items will be replaced, if required. This will be determined by the manufacturer's service regime data.

 
Prices offered in our National Pricing offer are the maximum selling prices. ŠKODA Authorised Repairers are free to offer prices lower than this offer.

 

This offer applies to vehicles following a fixed servicing regime only. Customers whose vehicles are on a flexible servicing regime can ask their participating ŠKODA authorised repairer about changing over to a fixed servicing regime if they believe this will better suit their needs. Offer applies to retail customers only.