Hi all

Just had a 2nd service on my vRS diesel (20k) but I'm only actually at 16k.

They charged £199.00 and said all serviced and needed a pollen filter.

My air filter is still the original and not looking too good now, as I have just checked it. Unless it is supposed to look that bad after a 16 mile trip home from the dealers :(

Surely this is a serviceable replacement part at 20k?

Any pointers on what to expect for my £200 hard earned pennies?

Worried what else they have not bothered to do?

All the door hinges are as dry as a chip, no sign of any grease etc so other than oil not sure what I got for my money, even had to go back in to get the book stamped which was left out for them!

Regards

Edited 8 March, 201412 yr by Defenderben

Is there a break down of parts on the invoice?

Hi ethos

Just added some pictures with info

Regards

Air filter is only if they deem it necessary.

 

http://www.skoda.co.uk/owners/service-and-maintenance/national-pricing/servicing/

But on checking item: SG052164M2 cleaner, is this not an air filter?

And looking at my filter, it is not new?

Edited 8 March, 201412 yr by Defenderben

The air filter isn't due at 20k miles - it's due to be changed every 60000km

But on checking item: SG052164M2 cleaner, this is an air filter.

And looking at my filter it is not new?

G052164M2 is screenwash. IIRC, the air filter element is about £21 retail incl VAT.

Oh well I stand corrected...60,000km that is unreal. Serves me right looking up the part number and the Skoda parts 4 you sites showed a generic image of filter :(

I have always had my air filters replaced by independent service garages, on looking at my filter I found it IMHO to be in poor condition.

Live and learn £200 gets you an oil change, I filled up the washer bottle 3 days ago too :(

Edited 8 March, 201412 yr by Defenderben

you are paying for a stamp basically.

 

Its almost better to buy a car with no dealer history and history from a normal garage or even when someone has done it them selves.

 

I know I do my air filter, pollen filter, oil, oil filter every 10k. Sounds like my servicing schedule is more thorough than Skoda

Main dealer service history is great if a cars a keeper as it will aid with contributions to part failures outside of the warranty period.

Sent from my iPhone using my thumbs

Anyone give me a part number for OEM air filter?

Think I will be replacing this myself, as I have had low rpm pick up problems too and leaving this in with is not helping.

There are quite a few on eurocar parts ranging from £5.50 to £10 not sure which one I need?

you are paying for a stamp basically.

Its almost better to buy a car with no dealer history and history from a normal garage or even when someone has done it them selves.

I know I do my air filter, pollen filter, oil, oil filter every 10k. Sounds like my servicing schedule is more thorough than Skoda

Depends on the age.

If I was buying used, I wouldn't touch anything 5yrs or younger without full dealer history.

After that I'd want garage stamps. I wouldn't touch a diy service with a barge pole unless a real bargain. I have no idea the person is competent or the parts receipts are provided to substantiate were even fitted.

I dread these threads, it really pays to ask on here before booking it in.

 

You've had a £249 'inspection service' according to the invoice so the dealer could argue they've saved you fifty quid.

 

The reality is that they've done a minor service (£129) and ripped you off to the tune of seventy quid.

 

A minor service is essentially an oil and filter change, a quick safety check (bulbs, tyres, wiper blades etc.) a fault code scan, wash and vac and a service book stamp. This is what you've had and is £129...

 

http://www.skoda.co.uk/owners/service-and-maintenance/national-pricing/servicing

 

An 'inspection' or 'major' service is £249 but adds a fuel filter and air filter. So another £120 for £30's worth of filters! 

 

The real bug bear for me is that the fuel and air filters are only replaced on a major service if required. The thing is they aren't required until 60,000 / 90,000 km's or four years so the "if required" means you get nothing different on a major service over a minor service.

 

A real rip-off!

 

It really pays to do your homework before booking it in.

 

I always pay for a minor service (oil and filter) at £129 and ask them to change the fuel and air filters (approx. £60 extra), so for £190 I get a full service as it should be!

 

I've just changed from fixed intervals (10,000 miles / 12 months) to variable (up to 20,000 miles / 24 months) and will still only ever have a minor service done.

 

I'd be on the phone to the dealer telling them that £199 for a 10,000 mile oil and filter change is taking the p**s.

Edited 8 March, 201412 yr by silver1011

Thanks Silver, you have explained exactly what I kinda thought had happened :(

Feel robbed tbh

It's a learning curve mate, you'll know for next time!

 

I used to trust main dealers too, by doing a little homework I now play them at their own game so am able to get a main dealer service for less cash than most

...Anyone give me a part number for OEM air filter?...

The part number is on your second photo - 3C0129620A.

For this filter, the service interval is 90000km or 6 years.

Thanks

Should have thought to search one of those

I service my vehicles myself now. Fed up being ripped off by dealers (Vauxhall mainly). Service my astravan myself every 5000 miles with genuine filters, oil etc and have just started servicing the VRS which I will also do every 5000 miles. They are both very easy to service. Also just changed the gear oil in the VRS (twice cos dealer gave me wrong oil the first time). Very easy to do. Brakes are also stripped, cleaned and rebuilt on a regular basis. Wife and daughter in the car most of the time so peace of mind that everything works as it should. I will also be changing the brake fluid and bleeding the brakes soon too. I have heard of dealers (not Skoda) just syringing out the reservoir and putting in a small amount of new fluid and claiming its done properly. Doing it yourself guarantees its done fully.

Planning on keeping the car til it dies so dealer stamp not really required as I know exactly how it is treated/driven and serviced. Also have a spare set of 16" steel wheels and winter tyres which are put on in the winter. The 18" alloys and summer tyres will be put back on in the next week or two probably. The only thing I will get the dealer to do is the timing belt and water pump change.

Edited 9 March, 201412 yr by FatblokeVRS

My car is on fixed services (10K miles) as it came with 3 free services. It is now 22 months old and had its 40k service last month, which is a major service. I can see no difference between what I had done and what the original poster had done to his car as mine included a pollen filter, however mine cost about £70 more!!!!!

 

I am only sticking to Skoda for servicing so that they cannot get out of a warranty claim if required but when it is out I will find a good indy.

 

Does anyone know of a good VW group indy near Canterbury in Kent?????

I service my vehicles myself now. Fed up being ripped off by dealers (Vauxhall mainly). Service my astravan myself every 5000 miles with genuine filters, oil etc and have just started servicing the VRS which I will also do every 5000 miles. They are both very easy to service. Also just changed the gear oil in the VRS (twice cos dealer gave me wrong oil the first time). Very easy to do. Brakes are also stripped, cleaned and rebuilt on a regular basis. Wife and daughter in the car most of the time so peace of mind that everything works as it should. I will also be changing the brake fluid and bleeding the brakes soon too. I have heard of dealers (not Skoda) just syringing out the reservoir and putting in a small amount of new fluid and claiming its done properly. Doing it yourself guarantees its done fully.

Planning on keeping the car til it dies so dealer stamp not really required as I know exactly how it is treated/driven and serviced. Also have a spare set of 16" steel wheels and winter tyres which are put on in the winter. The 18" alloys and summer tyres will be put back on in the next week or two probably. The only thing I will get the dealer to do is the timing belt and water pump change.

blue vrs in Falkirk?

 

I personally cant be ****ed servicing it myself. ill just take it to a decent non skoda garage.

 

ill get a filter and oil change for £110 and the service button reset with codes read.

 

I have 3 bikes which I service and do lots of work to like brakes, suspension, service etc but **** doing It with a car. if you keep it great but the stamp in the book for a garage is worth a lot when punting it on.

 

why did you go to skoda out of interest.

 

even if a car is warranty I go to an independent garage. I find they are more likely to spot something on the way out as they want the money to replace it I then take it to the main garage and get the work done for free.

 

or I did anyway when I bought cars with a warranty

Its the big dilemma when servicing as a lot of people feel ripped off by the main dealers and know they will take more care by doing the job themselves,

as people have stated its not unknown for garages to not take off wheels inspecting brakes, and siphon brake fluid out instead of changing it properly etc. If you

are carrying your partner and offspring in your car then some people dont feel happy in these situations.

 

If you can find a garage that yuou can trust i.e. most likely an independant then thats great.

 

Also from a residual value aspect, if keeping the car for a long enough period then does having main dealer stamps really make a massive difference to its value whtn you come to p/ex?

 

In my experience I dont think you ever get a premium on p/exing a car if it has main dealer history, over an indy garage.

 

 

Lewwy

main dealer stamps matter **** all

as long as its had a garage stamp its fine

for example webuyanycarbutripyouoffforaslightscratchordingfaillingthatwelieandsaythereissomethingthereeventhoughitsdirt.com

take off £40 for each non service entry

Most dealers will have a peak at the service book whilst they're assessing the car and you're inside either sealing a deal or supping a coffee.

With mot changes most will ask for the keys whilst you're on a test drive to check the EGR and DPF are still there.

Main dealer whilst in warranty, after that find a decent indy.

As above and I'll add to that to try and have a go yourself on the simpler stuff. Just get a manual and give it a go. It really isn't rocket science for the basics. You'll save yourself money on labour costs and have the satisfaction you can service your own car. When I was younger I'd always have a garage service my car but over the years I've given more and more stuff a go and about the only thing I wouldn't tackle now on the servicing side is the cambelt kit.