So the story is i have 2010 octavia 1.6tdi bought last september from a main dealer which now has 30k miles on it with a full skoda service history.  When i bought it part of the deal was 1 year skoda warranry and the sales man told me if anything major goes wrong with the car it will be sorted under the skoda warranty. 

 

A few weeks ago a big vibration came into the clutch i got the car booked into the garage and today when i went back to collect the car the service manager told me i would have to book the car in next week for them to take the clutch out and send a report off to the warranty company i thought fair enough as they where sorting me with a hire car.  Then he hit me with the bombshell that if the warranty refuse to fix the problem i would be charged for the work carried out to compile the report and putting the car back togather.  This took me back a bit and when i questioned it i was told its in the T&Cs of the warranty.

 

Now from my point of few i dont understand why i shoud have to pay skoda to tell me if something is covered under the skoda warranty that came with the car i bought off skoda!!  As regards to the T&Cs of the warranty i pointed out that they where send out after i bought the car and handed over my money.   

 

I have a good mate whos a mechanic and hes told me he thinks its either a pressure plate or flywheel and these shouldnt give up after 30k miles.

 

My question is has anyone ever had any experience like this and what should i do??

Sounds fairly normal for most second hand car warranties.

Did you actually read the T & C's, or just sign them?

(I think I know the answer!!)

I didnt sign anything for the warranty. When i bought the car the sales man told me he would activate the warranty and 30 days after i took delivery of the car i got the info pack with the T&Cs

The warranty isn't with Skoda.

I didnt sign anything for the warranty. When i bought the car the sales man told me he would activate the warranty and 30 days after i took delivery of the car i got the info pack with the T&Cs

 

Who EXACTLY is the warranty with?

What name is on the documentation?

It is very unusual for anything to do with the clutch to be covered.

It is quite normal on used cars. If the part has a defect it should be done under the warranty.

If it is just worn out then you may have to pay.

Although low mileage you don't know how it was driven before you owned it.

It is quite normal on used cars. If the part has a defect it should be done under the warranty.

If it is just worn out then you may have to pay.

Although low mileage you don't know how it was driven before you owned it.

+1

I've seen the owner of a new car destroy the clutch in 270miles!!!

Some clutch defects can be determined to be a warranty claim without taking it apart, but in most cases you have to get at the clutch to determine if wear and tear is the cause of the problem. If it is wear and tear, it will not be covered.

That's the warranties get out clause wear and tear, every major part on our cars will suffer wear and tear from the 1st owner onwards.