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Sony Xperia Z1 Compact y problem

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I have had this phone for about a month.  Initially no problems, but for the past two weeks, the phone book won't load to the Bolero.  This means that I cannot use the presets.  Has anyone had a similar problem?  Does anyone have any ideas on how to solve it?

The presets are for the in-car cellular; not the phone book...

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