Warranty Conditions query - customer service contact.

[RMurphy195]

Does anyone know of an email contact address that I can use for Customer Services that isn't to do with Finance? The one I sent to [email protected] got me a request for details of my loan and service plan agreements (of which I have neither) and for personal details inc address/postcode, and Date of Birth? Over an open email yet! 

 

So clearly I'm asking the wrong people.

[skoda1982]

I think you have to phone skoda customer services

[Stormchaser]

You have to go through the website for a query or as said phone direct to them.

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[chrisgreen]

Does anyone know of an email contact address that I can use for Customer Services that isn't to do with Finance? The one I sent to [email protected] got me a request for details of my loan and service plan agreements (of which I have neither) and for personal details inc address/postcode, and Date of Birth? Over an open email yet! 

 

So clearly I'm asking the wrong people.

Well yes, you are asking the wrong people - you are mailing Volkswagen Financial Services, not Skoda. the clue is in the email!

Try mailing Skoda - [email protected]

[RMurphy195]

Well yes, you are asking the wrong people - you are mailing Volkswagen Financial Services, not Skoda. the clue is in the email!

Try mailing Skoda - [email protected]

That did it, ta.