Wonky EGR

[Ootohere]

Just have your Local Mechanic fix it because Skoda Specialist Cars John Clark Group in Dundee or Perth (Burrelton until recently)

are unlikely to be doing anything for you at less than the full cost of Parts & Labour.

?

Or have you enquired with them or Skoda Uk about getting Skoda UK to make any contribution?

[cliffschooling]

Unfortunately 42k or not it's still 5 years old and 2 years out of manufacturers warranty.

and if this isn't resolved to my satisfaction Skoda will be the looser. The consumer is more aware these days and more protected, The Sale of Goods and Services act is quite clear on the point of durability, and your shrug of the shoulders "Unfortunately 42k or not it's still 5 years old and 2 years out of manufacturers warranty." dont cut the mustard. I buy a car because its reliable, living in a remote rural location I need a car that will last and if Skoda aint it, I'll find something else

[cliffschooling]

Just have your Local Mechanic fix it because Skoda Specialist Cars John Clark Group in Dundee or Perth (Burrelton until recently)

are unlikely to be doing anything for you at less than the full cost of Parts & Labour.

?

Or have you enquired with them or Skoda Uk about getting Skoda UK to make any contribution?

Aye, local guy good and reliable, family business. The lot in Dundee, lots of men in shiney suits hangin about and vastly inflated labour charges and as for the lot in Burrelton, I refuse to deal with people who insult my wife.

The lot in Dundee contacted Skoda and I was offered 20% on the total bill. Leaving me wi £600 to shell out. No chance. This is a known fault, the product is flawed and they should be offering a recall, not "Good Will Payments", because all they're going to do is loose customers who will look at the good will they're willing to offer and tell them in the long term where they can place their good will.

Sent a Letter off to Skoda UK to ask them to reconsider their 20% good will payment...so we'll wait and see.

NB I can buy a remanufactured EGR valve for £110, have it fitted for £150, punt the car and buy something else and still be ahead of the game

Rant over...for the now

[James@RRG_Skoda_Rochdale]

I'm merely pointing out that the car has far exceeded it's manufacturer based warranty on the basis of time by quite a large amount. you've been offered 20% goodwill which isn't a huge amount but it's still a contribution none the less.

granted you've been presented with a hefty bill for a component that's been a problem on every engine it's ever been fitted to, not just yours. sadly the new design has meant the egr assembly is in a very awkward position where in the past they are easily removable.

you could try your case with trading standards or watch dog. at the end of the day it's a failure long outside of warranty and skoda have offered a contribution towards its remedy.

just so you know that whilst I work for a skoda dealer I do not represent the opinion of SUK.

[cliffschooling]

Hi guys, thought I'd better update yous all on what the outcome was and say a quick thanks for the help/cooments.

After much pulling arms off teddy, spitting the dummy out and other moaning and complaining to Skoda Uk the final bill ended up being £320, which is a lot better than the original quote of over 800. But, and this is a big but, I still feel agrieved that I'm paying anything, as this appears to be a common fault and it should be subject to a recall. A deisel engine shouldn't suffer from a major component failure after 40 odd K. Anyway, now running tickety boo and contemplating getting it remapped to improve the torque and MPG

[Ootohere]

You might be in a position to get that money back from them if your car is Called in for Service Actions as part of 

the VW NoX Scandal and needs new Hardware and Software anyway.