can anyone help last week coil light started flashing so dropped car off at local dealers the diagnosed a faulty glow plug and a sensor in exhaust £300 , this monday same light came on dropped back off this time they found a turbo actuator problem another £300 on the technicians test run he has found another problem - stripped it down now there saying its a egr valve and there seeking a good will from skoda but my last service was at a local garage due to car being out off warranty - so my question is because the dealer wouldn't say does anyone now how much this latest bill will be - even roughly 

 

as it stands donny skoda have had £600 out off me in the last week 

I would be fuming, far too many threads like this, dealers taking liberties.

 

The garage is experimenting in the hope they fix it by blatantly swapping out parts - at your expense.

 

This is the problem with modern cars and franchised dealers. They simply hook the car up to the computer, scan for fault codes and then swap out parts.

 

Anyone of those faults could have generated the glowplug light, the reality is the glowplug, sensor, actuator and EGR did not all fail in the seconds leading up to the glowplug lighting up. Therefore not all parts needed replacing in order to clear the light.

 

The fault codes should be used as guidance only, not 100% proof of the origin of the fault. Lots of fault codes can be generated by any number of failures linked in a system.

 

Time to take a firm stance here.

 

Replacing the glowplug, exhaust sensor and turbo actuator has done nothing to remedy the fault that you've asked them to investigate and fix, the glowplug light is still on, yet you are £600 down?

 

I'd be asking for my £600 back or the old parts refitted at their expense. Ask them to properly diagnose the fault before making any more educated guesses.

 

Bypass the dealer, speak to Skoda UK yourself. Tell them you aren't happy, the dealers are using you as their guinea pig and that you want them to intervene...

 

http://www.skoda.co.uk/about-us/contact-us

 

When you next speak to the dealer ask them for the fault codes that led them to their flawed diagnosis and post them here.

Thanks for the great advise as always pal