Hi All,

 

2015 Octy estate DSG.  Whilst driving distracted the other day at low speed the front assist came to my aid and stopped me ploughing into the car in front. Great system!

 

However since then, every time I turn the ignition on I get "front assist not available"  also the stop / start has ceased working.

 

Took it to the main agents, from where the car was bought, to be informed that every time it is activated it needs calibrating, which means sending it elsewhere and it is not under warranty as it is "an

 

adjustment"

 

Has anyone else heard of this or is someone at the dealers "pulling my chain?"

 

If it is the case how can VAG group get away with selling 26 grands worth of motor with a warranty that doesn't cover system faults?

 

Annoyed petrolhead.

 

 

Total rubbish - mine has saved me quite a few times...never needed any recalibration.

Also they try and say your front assist and ACC needs to be recalibrate after having tracking done, again total bull!

What a load of twaddle!!!!!

I've a Mk7 Golf R, which has the same system.

The front assist has come to my assistance a few times (mostly not really needed!) but a couple if times it's beat me fair & square to the brake pedal.

My ACC & front assist still work perfectly normally, and so they should. Why would activating or priming the brakes automatically deactivate the system? This would be covered in the manual if it was the case.

I'm afraid it's another case of dealer bulls*it

Exactly my thoughts as they cannot do it, I would have to take it to a body shop! This suggests to me that they cannot do it because the only time it needs recalibration is after a frontal impact.

 

Their answer to that was that because it activated more than twice on the same journey it requires calibration. It only activated once, but they warning on the maxi dot flashed up about 3 times afterwards on the 2 mile journey.

 

This suggests to me that the fault occurred after the initial activation but they are having none of it. Cost "Oh about £300.00!!

 

We will see what Skoda UK say, if they reply.

Exactly my thoughts as they cannot do it, I would have to take it to a body shop! This suggests to me that they cannot do it because the only time it needs recalibration is after a frontal impact.

Their answer to that was that because it activated more than twice on the same journey it requires calibration. It only activated once, but they warning on the maxi dot flashed up about 3 times afterwards on the 2 mile journey.

This suggests to me that the fault occurred after the initial activation but they are having none of it. Cost "Oh about £300.00!!

We will see what Skoda UK say, if they reply.

They're is a difference between a fault and re-calibration.

If they have not attempted to look or diagnose the problem, I cannot see how they are able to pass this back to you.

Whilst they may not have the equipment at their company (usually VW or Audi have it), if it is faulty they will still have to pay if its under warranty.

If your steering wheel is the same as a Golf and has the wheel buttons - on the left of the wheel try pushing the 'Off' button' as this toggles my assist on and off.

They are talking nonsense. It shouldn't need recalibrating just cause it was used.
What's possible is that the sudden application of anchors may have loosened something that wasn't quite assembled correctly.

I've had it activate multiple times now, including twice in the same journey (one warning, one full) and no sign of a recalibration being necessary.

I've had it activate multiple times now, including twice in the same journey (one warning, one full) and no sign of a recalibration being necessary.

Same exact experience as you here - activated twice in the same journey (think the system is a bit overeager in city driving...) and obviously nothing needed calibration.