Hi,

 

Sorry if this is in the wrong topic area, I couldn't find an appropriate place to put it so please move if required.

 

My car is in the dealer today for some repairs under warranty. I asked if the technician could come for a drive with me to listen to the rusty-old-squeaky-bed noises coming from the front suspension, and the rattly third brake light housing. He did come out for a drive, and agreed that both were present, however the girl on reception said,

"Just so you know Mr. Ellis, any rattles or squeaks that occur after 6000 miles are not covered under warranty, and any associated repairs are billable"

 

I find this disturbing and whilst I didn't challenge her at the time, I simply cannot believe that this is the case.

Does anyone know if this is true, or if it's mentioned in the warranty terms anywhere?

 

Cheers, Drew 

Skoda New Car Warranty

Exclusions and limitations

Wear and tear components will only be considered under the terms of the warranty for the first of six months or 6,500 miles†. These include, but are not limited to brake linings and disc pads, clutch release bearings, clutch pressure plates and centre plates, tyres, wiper blades, seat and backrest covers, floor coverings, spark plugs, batteries for key fobs and alarms, light bulbs and shock absorbers.

Mechanical adjustments including but not limited to adjustments to doors, flaps, boot lids, bonnets and sunroof, brake adjustment, clutch adjustment, v belt adjustment, ignition adjustment, headlight adjustment, steering geometry adjustments and wheel balancing are excluded.

 

Damage (including but not limited to the following) is excluded:

• Damage caused by your failure to take all reasonable steps to prevent mechanical damage from occurring.
• Damage or defects caused by not having the vehicle serviced in accordance with the manufacturer’s guidelines.
• Damage or defects caused by improper use of the vehicle, neglect or use of the vehicle for motor sports activities.
• Damage caused by an accident.
• Damage to paintwork or chrome caused by external influences, such as climatic, chemical or industrial pollution.
• Damage resulting from the use of non-original replacement parts.

 

Routine maintenance and servicing is not covered by the warranty. Incidental or consequential costs such as hotel charges, car hire, loss of personal effects or income are not recoverable under the terms of the warranty.

For more information please contact your local ŠKODA retailer.

 

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Please note

† Whichever is sooner.

Thanks for this DGW, I guess it would have been quicker for them just to list the things that are included