My dsg superb is holding onto gears too long and I'm wondering if anyone could highlight an issue before I put it into skoda.

 

The other night I was on the motorway with the crusie control set at 70 and instead of being in 6th it stayed in 5th until I finally put it into manual mode and changed it to 6th myself, this was after 4/5 miles at 70 holding 5th, last night it decided to stay in 4th at 70 until I changed it in manual mode to 6th. That's the 2nd time it's held 4th and the umpteenth time it's held 5th at 70. Trip to Skoda or am I missing something? It's had the dreaded emissions recall carried out before I got the car so I'm wondering if that's affecting it?

Edited 11 December, 20178 yr by Juego

Has it or is it due an oil change if applicable.

The DSG will hold lower gears a bit when it's doing a regen, but it's usually just a gear lower than normal. At motorway speeds it should be dropping into 6th no matter what. I've written to VAG to find out if the 6-speed DSG is remapped as part of the update but they have yet to get back to me on that.

 

They did confirm that the 7-speed DSG was to be remapped on models where it was fitted: the change was to drop down from 7th to 6th under certain load conditions.

 

I'd second Danny57's comment to check the service history: the DSG needs an oil change every 60000 km/40000 miles and will be unhappy if that's not done.

 

You could also find someone local to you with VCDS and see if a scan shows anything. There's a thread here somewhere with a list of VCDS owners and their locations. There's also a reset procedure that can be carried out using VCDS: it recalibrates the actuators and clears the driver behaviour memory in the controller. Have a look here: http://wiki.ross-tech.com/wiki/index.php/6-Speed_Direct_Shift_Gearbox_(DSG/02E)

Silly question - you *are* in D rather than S aren't you?

The only time we've seen this behaviour on ours is when towing a caravan, again the DSG would stay on 5th but would move to 6th when manually selected.

Edited 11 December, 20178 yr by jonathan.tong

Car has done just under 31k so gearbox isn't due a service yet but it'll be done at 38k when the car gets it's next service.

 

It is in D not S yeah.

 

I have carista so that does vag advanced diagnostics so will give that a check to see if not I'll search for a vagcom owner near me and see if they'll do the reset procedure. The car wasn't doing regens though when it's holding the gears. The car is a taxi so it does 100+ miles a night so it does regens regularly and has done a few in the 3k I've covered so far since getting it 3 weeks ago

Edited 11 December, 20178 yr by Juego

Your car does not go to Parks Skoda Hamilton for servicing does it?.

 

If you have a warranty do not mess about, if you have had 'The Fix' have Skoda UK paying to sort out the car if not running right, 

that is what their 24 month piece of mind warranty type thing is for.

and that can include seeing about the DSG issue.

 

Do you know the full history on the Skoda Service  System, and that nothing has been done before now under warranty, Maindealers or not within the Skoda network.?

 

The 40,000 miles Service Schedule is one thing, that is not gospel if there is an issue. 

Edited 11 December, 20178 yr by AwaoffSki

7 hours ago, AwaoffSki said:

Your car does not go to Parks Skoda Hamilton for servicing does it?.

 

If you have a warranty do not mess about, if you have had 'The Fix' have Skoda UK paying to sort out the car if not running right, 

that is what their 24 month piece of mind warranty type thing is for.

and that can include seeing about the DSG issue.

 

Do you know the full history on the Skoda Service  System, and that nothing has been done before now under warranty, Maindealers or not within the Skoda network.?

 

The 40,000 miles Service Schedule is one thing, that is not gospel if there is an issue. 

I wouldn't let my car go anywhere near parks for anything! They're a shower of c**** their attitude is ridiculous and when I mentioned it to them during a "service call" they weren't interested.

 

I use henrys Skoda in Glasgow, they had my Octavia in for all its warranty work. I have a mate who runs his own garage and is vat registered so he does my servicing and other repairs for me. I'll phone henrys in the morning and book it in with them and will ask what service records show on the Skoda system for the car. As I said I've only had it just over 3 weeks so don't know much about it yet.

Has the car been in for 'The Fix; then,

and what about the ABS module, was that a Recall Action / Service Campaign job?

4 hours ago, AwaoffSki said:

Has the car been in for 'The Fix; then,

and what about the ABS module, was that a Recall Action / Service Campaign job?

 

If you had taken the time to read the original post, he said it had received the update. My guess is the supplying dealer updated it before sale.

Missed that reading on the phone.

So no mystery then as to the probable issue.  Then if Parks were anyplace near it that is another issue.

7 minutes ago, AwaoffSki said:

Missed that reading on the phone.

So no mystery then as to the probable issue.  Then if Parks were anyplace near it that is another issue.

 

The issue reported is with the transmission, and as of now there's no clear indication that the DSG controllers are being reflashed as part of the 23R6 campaign. There's a possibility that the engine ECU has some control over the DSG ECU through the instructions/data sent to it but again, there's solid evidence for this.

 

If the OP can report the software version of the DSG controller on their car then we might be able to make some guesses about it by comparing with other cars.

 

On 11/12/2017 at 03:50, Juego said:

My dsg superb is holding onto gears too long and I'm wondering if anyone could highlight an issue before I put it into skoda.

 

The other night I was on the motorway with the crusie control set at 70 and instead of being in 6th it stayed in 5th until I finally put it into manual mode and changed it to 6th myself, this was after 4/5 miles at 70 holding 5th, last night it decided to stay in 4th at 70 until I changed it in manual mode to 6th. That's the 2nd time it's held 4th and the umpteenth time it's held 5th at 70. Trip to Skoda or am I missing something? It's had the dreaded emissions recall carried out before I got the car so I'm wondering if that's affecting it?

 

Has the car been doing this since you bought it or is it a recent issue?

3 weeks doing 1,000 miles a week in that time as a Taxi. 

That will have been plenty of regens being done then in that time.

It's been doing it since I got the car. How do I find out what version of software the dsg box has?

 

The car originated outside London somewhere so parks has never touched it nor will they ever lol. The "upgrade" was done by the previous owner before they traded it in as I have the service receipt for it in the book pack. It was station garage who supplied the car new and looked after it under the previous owners ownership. It'll be my mate and Henrys looking after it under my ownership 

@Juego fix was probably the reason why they sold the car ...

 

Maybe the easiest/fastest way for you would be to un-fix the fix ? Cost around £100-£120.

Edited 13 December, 20178 yr by jafo

47 minutes ago, jafo said:

@Juego fix was probably the reason why they sold the car ...

 

Maybe the easiest/fastest way for you would be to un-fix the fix ? Cost around £100-£120.

 

You're assuming the update has anything to do with the DSG's behaviour which is a big jump to make.

 

11 hours ago, Juego said:

It's been doing it since I got the car. How do I find out what version of software the dsg box has?

 

The car originated outside London somewhere so parks has never touched it nor will they ever lol. The "upgrade" was done by the previous owner before they traded it in as I have the service receipt for it in the book pack. It was station garage who supplied the car new and looked after it under the previous owners ownership. It'll be my mate and Henrys looking after it under my ownership 

 

A scan of the DSG controller with Carista or VCDS should report the software and hardware versions for the controller. If you post that here we can compare to other cars with that controller and see if there's a difference.

 

A scan of the engine and DSG controllers is necessary at this point I think to see if either has fault codes stored which might guide a diagnosis. I think Carista should be able to do this.

 

Does the transmission do this all the time or is it intermittent?

Henrys Glasgow.   All the Gear and more than an idea.  Good Master Techs, well at one of their Service Centres.  

 

So no need for Carista and such crap.   The DSG can be fully diagnosed, and the ECU's investigated.    

Amazing stuff these days.

 

Just VW Group 'Fix' the unknown due to them being 'Tommy'.  

3 hours ago, chimaera said:

You're assuming the update has anything to do with the DSG's behaviour which is a big jump to make.

 

Will un-fixing do any damage to the car ? Or would it be beneficial ?

First have VW Group meet their commitment of 'No Adverse Affect;  loss of power, increased mpg etc, get the car running right.

You have a Guarantee.

 

Then you can have the Fix rolled back and a Remap even if you want.

Then any repairs become your issue, and you can not buy an extended warranty anyway as a Hire Car / Taxi.

6 minutes ago, jafo said:

 

Will un-fixing do any damage to the car ? Or would it be beneficial ?

 

There is a reasonable chance that it won't fix the problem the OP reports, so if they pay to have the rollback performed they're out money and still have a car that's not working properly.

3 minutes ago, chimaera said:

 

There is a reasonable chance that it won't fix the problem the OP reports, so if they pay to have the rollback performed they're out money and still have a car that's not working properly.

 

But it is possible, right ? Or you know for sure that it won't ?

 

Are you also suggesting that he should keep it "fixed" ?

4 minutes ago, jafo said:

 

But it is possible, right ? Or you know for sure that it won't ?

 

Are you also suggesting that he should keep it "fixed" ?

 

It's hard to say with the information to hand. What I am saying right now is that it would not be prudent to spend money without further diagnosis. I certainly wouldn't be happy to blindly spend that money on something if it didn't solve the problem.

 

As for whether to keep the update or not, that is their choice; their driving pattern is not likely to lead to engine issues since it is running for long periods at a time and can passively regenerate a lot of the time.

1 minute ago, chimaera said:

[...] their driving pattern is not likely to lead to engine issues since it is running for long periods at a time and can passively regenerate a lot of the time.

 

I don't think that regens are the only/main concern after "fix" ... Anyone with "fix" should reverse it anyway.

Just now, jafo said:

 

... Anyone with "fix" should reverse it anyway.

 

That's your opinion. If you reverse it, you throw away the two year warranty, which seems to be well supported by VAG based on comments on this forum recently. If your driving pattern is unlikely to lead to running issues anyway, you could be worse off getting it rolled back.